Providing Quality Service, Guaranteed
A Family-Focused Business with Generations of Expertise
M&M Plumbing & Heating Supplies Ltd is a family-owned and operated business with a long-standing reputation for exceptional customer care and extensive product knowledge. For over a decade, we've proudly served the trade, commercial, and DIY sectors in the Tayside region.
At the heart of our success lies the unwavering commitment of our dedicated team. Armed with generations of expertise, our friendly staff are passionate about delivering outstanding service, offering expert guidance and tailored solutions to meet your unique needs.
Servicing Businesses and Beyond
We cater to a diverse clientele, including:
- Architects and housebuilders: We supply a wide range of quality bathroom and kitchen solutions for new-builds and renovations.
- Property developers and hotels: We offer comprehensive services for large-scale projects, ensuring seamless integration of plumbing and heating systems.
- Commercial enterprises: We provide reliable solutions for accommodation providers, caravan parks, and other commercial establishments.
Expert Supplies and Solutions
Beyond just products, we offer:
- Product knowledge and installation expertise: Our team can guide you through product selection and installation procedures.
- Competitive pricing: We offer unbeatable value for money, ensuring affordability without compromising quality.
- Exceptional customer service: We prioritize communication and transparency throughout your interaction with us.
Retail & Trade Services
Visit our M&M Bathroom & Kitchen World showroom to explore our extensive selection of bathroom and kitchen products. Our trade counter caters to professionals with large stocks of quality materials and exceptional service.
Contact Us Today
Whether you require assistance with a large-scale commercial project or simply need a reliable supplier of quality products, M&M Plumbing & Heating Supplies Ltd is here to help. Contact us today and let us assist you in finding the perfect solutions for your needs.
Overall Experience
The reviews highlight a mixed bag of experiences with the company, with some customers expressing satisfaction with the service and products, while others were disappointed with various aspects of their experience.
Positive Aspects
- Friendly and professional service from staff and tradesmen
- Quick and tidy workmanship with minimal disruption
- Good aftercare service to ensure customer satisfaction
- Compact bathroom showroom with helpful staff and lovely design ideas
- Great communication and follow-up from some staff members
Negative Aspects
- Poor communication and follow-up from some staff members
- Delays in delivery and installation due to incorrect ordering and stock issues
- Incorrect or damaged products received, including faulty bath panels and cracked baths
- Unprofessional behavior from some sales staff, including illegible writing and failure to understand customer requirements
- Disappointment with design and product choices, including undersized basins and poor worktop quality
Staff Performance
- Tim, Greg, Stuart, and Kev were praised for their professionalism, friendliness, and hard work.
- Gary and other sales staff were criticized for poor communication and unprofessional behavior.
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