Domestic Plumbing and Heating (Scotland) Ltd is a family-run business that has been serving the community since 2004. Based in Dundee, we operate from our main office located at 12 Langlands Street, Stobswell, and offer a range of plumbing and heating services to our customers. Our team of professionals is dedicated to providing excellent service and workmanship, ensuring that every job is completed to the highest standards. We are proud to offer a 24-hour emergency call-out service and cover a wide area including Tayside, Angus, Fife, and Perthshire.
Our Services
At Domestic Plumbing and Heating (Scotland) Ltd, we offer a comprehensive range of plumbing and heating services to both domestic and commercial customers. Our services include:
- Plumbing: We offer complete plumbing services in Dundee and the surrounding areas. Our team of experienced plumbers can handle any plumbing job, from small repairs to full installations. We provide competitive rates and a full guarantee on all works completed.
- Gas Services: We are Gas Safe Registered, meaning we can provide and carry out services to gas appliances. Our gas services include gas safety checks, boiler installations, repairs, and maintenance. We are committed to ensuring that all gas work is carried out safely and efficiently.
- Boiler Repair: If your boiler is not working, look no further than Domestic Plumbing & Heating. We can carry out boiler repairs, or installations of new boilers in Dundee and surrounding areas. We provide a fast and efficient service, ensuring that your boiler is up and running in no time.
- Central Heating System: We provide complete services to your full heating system, so if your radiators are not working, or you have a leak and require an emergency call-out, we can ensure you are back up and running in no time. Our team of experts can handle any central heating system job, from minor repairs to full installations.
- Bathroom & Shower Installation: Looking to have a new bathroom installed? We are one of Dundee's leading plumbers and can arrange a full survey for you. We can also install new showers as required. Our team of skilled professionals can handle any bathroom installation job, from small repairs to full installations.
- Boiler Quote: We can provide you with an instant estimated quote for replacing your boiler. We provide boiler installation within 40 miles of Dundee. Our team of experts can help you choose the right boiler for your needs and budget, ensuring that you get the best value for your money.
At Domestic Plumbing and Heating (Scotland) Ltd, we are committed to providing excellent customer service and workmanship. We offer free home visits for any works required, and we provide you with a detailed estimate. We also provide an all-trades package, so you know you're in safe hands. Our team of friendly and professional tradesmen is dedicated to meeting your needs, including meeting tight work deadlines with no disturbance to your household.
Overall Service
The reviews for Domestic Plumbing & Heating highlight a mix of positive and negative experiences. Some customers received excellent service, praising the prompt and efficient response to their issues, as well as the expertise and professionalism of the engineers. On the other hand, some customers felt that the service was not up to par, citing issues with cleanliness and communication.
Positive Comments
Efficient and Professional Service
Many customers praised the company's prompt and efficient service, with engineers arriving on time and getting the job done quickly. Several reviewers commended the engineers for their professionalism, politeness, and expertise. The company's responsiveness to customer queries was also highlighted as a strength, with customers appreciative of the clear communication and helpful attitude of the staff.
Price and Value
Some reviewers mentioned that the prices were reasonable, considering the quality of the service and the skill of the engineers. Others appreciated the transparency regarding the costs, including the VAT rate.
Negative Comments
Poor Cleanliness
One reviewer was disappointed by the lack of cleanliness during the job, citing toilet paper littering the floor. Another customer felt that the engineers did not take the time to properly clean up after the job.
Unreasonable Pricing
One reviewer felt that the pricing was unreasonable, citing a high bill for a relatively simple job.
Good but Not Excellence
Another reviewer mentioned that the work was effective, but the appearance was not to their liking.
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