Plunging into service with a smile
Dundee Plumbing & Heating is a team of highly skilled and experienced plumbing and heating professionals dedicated to providing reliable, responsive, and affordable services to homes and businesses in the Dundee area.
What sets us apart
- 24/7 Availability: We understand that plumbing emergencies can arise at any time, so our team is available around the clock to address your needs.
- Rapid Response: Our team responds quickly to emergencies and prioritizes urgent repairs.
- Expert Expertise: We are fully qualified and experienced in all aspects of plumbing and heating, from boiler installation and maintenance to emergency repairs and leak detection.
- Customer Focus: We are committed to providing exceptional customer service, prioritizing communication, transparency, and ensuring your complete satisfaction.
Emergency Plumbing
- Responsive repair of leaks, burst pipes, and other plumbing emergencies.
- 24/7 availability for urgent repairs.
Plumbing Services
- Installation and repair of bathroom and kitchen fixtures
- Central heating repairs and installations
- Boiler installation, servicing, and repairs
- Thermostatic shower installations and replacements
- Repair of leaky taps and burst pipes
Central Heating
- Installation, maintenance, and repair of boilers
- Central heating system diagnostics and efficiency evaluations
- Gas safety inspections and certifications
Boilers
- Supply and installation of new boilers
- Boiler servicing and maintenance
- Boiler repairs and troubleshooting
Transparency and affordability
- We provide clear and competitive quotes before any work begins.
- We believe in open communication and will keep you updated throughout the process.
- Our prices are fair and competitive, ensuring value for money.
Excellent Service and Reviews
The majority of the reviews for Dundee Plumbing & Heating are overwhelmingly positive, with all 5-star ratings. The reviews praise the prompt and efficient service, with many customers commenting on the professionalism and friendliness of the engineers. Several customers have used the service multiple times and have referred it to friends and family.
Technical Issues and Maintenance
Many of the reviews mention plumbing and heating issues, such as frozen condensation pipes, leaking radiators, and toilet repairs. The engineers from Dundee Plumbing & Heating have successfully resolved these issues, often with quick turnaround times.
Emergency Service
Some customers have praised the company's emergency service, with one customer even having them attend to a boiler issue at 10pm on New Year's Eve! The engineers have been able to quickly diagnose and repair problems, often on the same day.
Poor Communication from One Customer
However, one customer, Nancy Lai, had a negative experience with the company. She booked an appointment for Ahmed to fix a bathroom leak, but he failed to show up on the agreed date. When she tried to contact him, he didn't respond. Ahmed also failed to show up for a second agreed appointment, without explanation or communication. This poor communication is an isolated incident, but a cautionary tale for customers.