At Your Service Since 1912
At Edward Bays, we are proud to be the oldest established heating and plumbing company in the Swindon/Oxford area, with over 100 years of experience in providing exceptional service to our customers. We take great pride in combining traditional values with the latest technology and techniques to ensure that our clients receive the highest standard of workmanship, exceptional customer service, and a fair price. We understand that your home or premises is precious to you, and we strive to keep disruption and mess to a minimum, allowing you to get back to normal as soon as possible.
Commercial Services
At Edward Bays, we understand the importance of prompt, skilled service when it comes to commercial heating and plumbing projects. With many years of experience working on major projects, we have an excellent track record of working alongside architects, designers, surveyors, manufacturers, builders, and contractors to ensure that our clients receive the best possible product. Our highly trained engineers are equipped to handle a wide range of commercial projects, from boiler servicing and maintenance to installing complete heating and plumbing systems in schools, factories, and other commercial premises.
Domestic Services
Investing in a new bathroom or heating system is a significant investment, and at Edward Bays, we understand the importance of getting the best value for your money. That's why we work closely with our clients to ensure that they receive the most cost-effective options available. Our experienced team is more than happy to advise on the most suitable options for your project, and all our staff are highly trained and qualified in the latest installation and health and safety techniques.
Heating Services
At Edward Bays, we design, install, and maintain a wide range of heating systems tailored to the needs of our customers. Whether it's a simple radiator installation or a major commercial heating project, we work closely with our clients to ensure that their heating needs are met. We are experienced in working with gas, oil, LPG, biomass, and all renewable energy sources, and can provide expert advice on a range of heating systems and technologies.
Plumbing Services
Edward Bays is equally at home changing a washer or designing and installing sophisticated bathroom suites or plumbing in a new kitchen. Our team can also install and maintain water softening systems, roof tanks, water tanks, and water cylinders. Whether you require a simple plumbing job or a comprehensive plumbing solution, our experienced team is equipped to handle the job.
Gas Services
At Edward Bays, we design, install, and maintain all kinds of commercial and domestic gas supplies and appliances. This includes everything from simple gas pipe testing through to installing domestic gas boilers to major industrial projects. Our team can also provide and fit commercial and domestic oil boilers, including range cookers such as Aga and Rayburn.
Oil Services
We design, install, and maintain all kinds of commercial and domestic oil works. We can provide and fit both commercial and domestic oil boilers, including range cookers such as Aga and Rayburn. Our team can also supply and install oil tanks, oil lines, and any oil system components.
Renewables
At Edward Bays, we work closely with some of the leading companies in the renewable industry to provide expert advice on using renewable sources of energy. From solar panels to ground source heat pumps, we can help your home or business benefit from nature.
Under Floor Heating
We design, install, and maintain underfloor heating systems from all the major manufacturers. From a small single room to large industrial or commercial multi-zone, Edward Bays will set up your system using either internet-ready or more basic controls.
Other Services
In addition to the services mentioned above, we also design, provide, install, and maintain:
- Bore hole pumps
- Booster pumps (including storage tanks)
- Water treatment systems (including water softening, chlorination, mineral filters, regenerating units, UV storage, and treatment)
- Control systems
At Edward Bays, we take pride in our commitment to exceptional service, highest quality workmanship, and fair pricing. We look forward to the opportunity to serve you.
Unprofessional and Scammers
Several reviewers had a disastrous experience with Edward Bays. They were described as "unprofessional" and a "scammer company". One reviewer mentioned that they visited the engineer multiple times, only to be told that something else was wrong, and the part they needed was not available. Another reviewer had to hire another company to fix the issue, stating that the boiler was not repairable and should not have been worked on by Edward Bays.
Excellent Service
On the other hand, some reviewers had an excellent experience with the company. They mentioned that the staff were professional, helpful, and kind. One reviewer stated that they replaced the boiler as an emergency in cold weather for vulnerable adults, leaving the area clean and tidy. Another reviewer praised the excellent service, saying they would highly recommend the company.
Mixed Reviews
Some reviewers had mixed experiences with the company. One reviewer mentioned that they had used Edward Bays for over 20 years, but recent experiences had been poor. They replaced the boiler, but then left them with no boiler, no hot water, and no heating. Another reviewer mentioned that they received a quote that was 2,000 more expensive than a competitor's quote, and no firm date for installation.
Professional and Reliable
Finally, some reviewers mentioned that they received excellent service from the company. One reviewer praised the professionalism, stating that they knew what they were talking about and not using sales patter. Another reviewer mentioned that the company arrived on time, completed the work efficiently, and spent time explaining the system to ensure they were happy.
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