A Trusted Name for Professional Plumbing, Heating & Gas Services in Swindon and Beyond
Venus Heating Solutions is a reliable and experienced plumbing, heating, and gas engineering company based in Swindon, Wiltshire. We serve both residential and commercial clients in the local area and beyond.
Our Expertise
Our team of qualified and Gas Safe-certified engineers are experts in all aspects of:
- Heating: Boiler installation, servicing, and repair, central heating systems, underfloor heating, heat pumps.
- Gas Works: Gas appliance installation, servicing, and repair, gas safety inspections, LPG services.
- Plumbing: Tap and faucet repair and replacement, leak detection and repair, drain unblocking, and complete bathroom and kitchen remodeling.
Our Commitment
At Venus Heating Solutions, we pride ourselves on:
- Prompt response times: We understand the importance of timely service and will respond to your inquiries promptly.
- Courteous and professional service: Our engineers are respectful and courteous and will always treat your home with the utmost care.
- High-quality workmanship: We use only the highest quality materials and equipment to ensure the best possible results.
- Competitive prices: We offer competitive rates and transparent billing, with no hidden fees.
Our Values
Our mission is to provide our clients with:
- Professionalism: We are committed to providing a consistently professional experience from initial enquiry to project completion.
- Quality: We prioritize quality workmanship and attention to detail in all our work.
- Transparency: We provide clear and concise information about our services and pricing.
- Customer satisfaction: We strive to exceed our clients' expectations and build lasting relationships.
Contact Us Today
For reliable and efficient plumbing, heating, and gas services in the Swindon area, contact Venus Heating Solutions today. We're committed to providing our customers with peace of mind and ensuring their complete satisfaction.
Review Summary
Positive Experiences
Many customers have had positive experiences with Venus Heating Solutions. They have praised Vijay and his team for their professionalism, reliability, and quality of work. They have been commended for taking the time to ensure that the job is done right, keeping customers informed throughout the process, and being polite and tidy.
Negative Experiences
On the other hand, some customers have had negative experiences with Vijay. They have described him as a "passive robber" who takes advantage of his clients by creating unnecessary faults and charging exorbitant amounts of money. Some have also expressed frustration with his lack of transparency regarding the cost of the job before starting work.
Common Themes
Quality of Work
The quality of work done by Venus Heating Solutions has been praised by many customers. They have been commended for their attention to detail and ensuring that the job is done to a high standard.
Professionalism
Vijay and his team have been praised for their professionalism, politeness, and tidiness. They have been described as easy to work with and taking pride in their workmanship.
Cost and Transparency
Some customers have expressed frustration with Vijay's lack of transparency regarding the cost of the job before starting work. They have also felt taken advantage of by being charged exorbitant amounts of money for unnecessary faults.
