Keeping families warm, helping the environment
Tom Sutton Heating is a well-established business specialising in boiler installation, maintenance, and repair services. Based in the New Forest and serving the surrounding areas, including Southampton and Bournemouth, we have built a reputation for delivering exceptional workmanship and excellent customer service. Our team of experienced and highly skilled engineers is dedicated to ensuring that our customers stay warm and comfortable in their homes all year round.
Our Services
At Tom Sutton Heating, we offer a comprehensive range of services designed to meet all your heating needs. Our services include:
- Boiler Installation: We specialise in installing new gas, LPG, and oil boilers from leading manufacturers, including Worcester Bosch and Alpha. Our boiler installation service includes a free home survey, competitive pricing, and a 13-year warranty on selected boilers. We also offer express boiler installation, where we can install a new boiler within 48 hours for a small extra cost.
- Boiler Repairs: If your boiler breaks down, our team of engineers is on hand to diagnose and repair the problem quickly and efficiently. We understand the inconvenience of having no heating or hot water, so we work hard to get your boiler up and running as soon as possible.
- Boiler Servicing & Certificates: Regular servicing is essential to ensure that your boiler is running safely and efficiently. Our boiler servicing and certificate service includes a thorough inspection, cleaning, and testing of your boiler to ensure that it meets safety standards and is functioning optimally.
- Boiler Care Plans: Our boiler care plans are designed to give you peace of mind and help you budget for any necessary repairs or maintenance. Our plans include an annual boiler service, priority booking, and discounted labour rates for any repairs.
- Renewables: We are committed to staying at the forefront of renewable technology and are proud to offer renewable heating and hot water solutions, including air source heat pumps. Our team of experts can advise you on the best solution for your home and provide a comprehensive installation service.
Our Commitment to Quality and Customer Service
At Tom Sutton Heating, we pride ourselves on our commitment to quality and customer service. We believe that our success is built on our reputation for delivering exceptional workmanship and outstanding customer service. Our team of engineers is fully qualified and experienced, and we use only the highest quality materials and equipment. We are proud to be accredited by Checkatrade and are committed to maintaining the highest standards of workmanship, reliability, and customer service.
Our Reviews
Our commitment to quality and customer service is reflected in our online reviews, where we have received numerous positive reviews from satisfied customers. We are proud of the fact that many of our customers come to us through personal recommendations from friends and family.
Get in Touch
If you would like to find out more about our services or to book a free home survey, please do not hesitate to get in touch. You can contact us by phone or email, or you can use our online quote tool to get a quote for a new boiler within minutes. We look forward to hearing from you.
Overview of Customer Reviews
The reviews highlight the exceptional service provided by Tom Sutton Heating, with all customers awarding 5-star ratings. The company's prompt and efficient response to customer queries, excellent workmanship, and competitive pricing are some of the key aspects praised by customers.
Customer Satisfaction
Customers are extremely satisfied with the service they received from Tom Sutton Heating. They appreciate the company's ability to respond quickly to their queries, with engineers arriving promptly to resolve issues. The communication throughout the process is also commended, with customers feeling informed and updated on the progress of the work.
Work Quality and Professionalism
The quality of work done by Tom Sutton Heating's engineers is exceptional, with customers praising their efficiency, tidiness, and professionalism. The engineers are knowledgeable, friendly, and punctual, making the entire experience seamless and stress-free for customers.
Reliability and Trust
Customers trust Tom Sutton Heating to provide reliable and efficient service, with many recommending the company to friends and family. The company's boiler care plans are also praised for offering competitive rates and providing peace of mind for customers.
