A SPECIALIST TEAM OF PROFESSIONALS OFFERING VALUE FOR MONEY
Our Story
At Town Gas, we pride ourselves on being a family-owned and operated business with a long history of providing exceptional customer service to the good people of the New Forest, Hampshire, and Dorset regions. Our team has been serving the community for many years, and we're proud to be a leading provider of plumbing and heating solutions, as well as renewable energy solutions for households, landlords, and commercial businesses.
Our Services
Whether you're in need of a new boiler installation, routine maintenance, or emergency repairs, our team of expertly qualified engineers is here to help. We offer a wide range of services, including:
- New Boiler Installations: Are you looking to upgrade your old boiler or install a new one in your new home? Our team is dedicated to providing expert guidance and assistance in selecting the perfect boiler for your specific needs and budget.
- Renewable Energy Solutions: We believe in reducing our carbon footprint and making a positive impact on the environment. Our renewable energy solutions can help you harness greener, more sustainable sources of energy, reducing your energy bills and contributing to a more sustainable future.
- Household Plumbing and Heating: No matter what your plumbing or heating needs, we're here to help. Whether you need a repair, a replacement, or advice on upgrading your current system, our experienced engineers will work with you to find the right solution for your household.
- Commercial Services: As a business owner, you understand the importance of keeping your operation running smoothly. Our commercial services include boiler installations, maintenance, and repair, ensuring your business stays up and running with minimal downtime.
- Landlords Services: As a landlord, it's your responsibility to ensure your rented properties are safe and well-maintained. Our experienced engineers will work with you to ensure your properties meet all necessary safety regulations.
Meet The Team
At Town Gas, we're not just a team of experts - we're a family. Meet the individuals who make up our crew:
- Joe: Our company co-founder, Joe has been in the industry for over two decades and is passionate about providing exceptional customer service.
- Sam: A fully qualified gas engineer with over ten years of experience, Sam is Joe's brother and business partner at Town Gas.
- Roy: With over 30 years of experience in the industry, Roy is one of the most experienced engineers on our team.
- David: Our newest team member, David is currently finishing up his training to become a fully qualified engineer and plumber.
Our Promise
At Town Gas, we're committed to providing the best possible service to our customers. We pride ourselves on our excellent customer service, timely responses, and expert solutions to your plumbing and heating needs. Whether you're a homeowner, landlord, or business owner, we're here to help.
What Our Customers Say
"We would like to mention Sam, who put a lot of work and thought into getting the job right." - Mrs. Wresford
"Please can you thank everybody at Town Gas, they all went that extra mile!" - Mrs. Ruth
"Excellent job by Marc fitting our bathroom accessories. Please pass on our thanks." - Mr. Bowden
How to Contact Us
If you have a plumbing or heating emergency, please call us on 01425 614 607. If the office is closed and you have an annual contract with us, you will have an option to be diverted through to the on-call engineer. You can also write to us at 13E Queensway Industrial Estate, New Milton, Hampshire, BH25 5NN, or email us at enquiries@town-gas.co.uk.
Exceptional Service and Workmanship
All the reviews are extremely positive, highlighting the exceptional service and workmanship provided by Town Gas. The authors praise the company's prompt response to emergencies, such as a boiler breakdown, and their ability to complete jobs to a high standard. Many reviewers have used Town Gas multiple times and would highly recommend the company to others.
Specific praises and reviews
Several reviewers mention the professionalism and friendliness of the staff, who are described as polite, helpful, and courteous. The company's ability to complete jobs efficiently and to a high standard is a common theme, with many reviewers commenting on the attention to detail and care taken during the work. Some reviewers have used Town Gas for multiple jobs, including boiler replacement, bathroom refurbishment, and plumbing work.
One negative review
There is one negative review from Rich Rich Hall, who rates the company 1 star and states that he would not recommend them due to a poor experience.
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