Your satisfaction is our satisfaction
Cascade Plumbing & Heating is a family-run business based in Ramsgate, serving the Thanet and wider Kent area. With over 25 years of combined experience in the plumbing and heating industry, we pride ourselves on providing exceptional services, excellent customer care, and a commitment to quality that is unmatched in our field.
Our vision is to offer a comprehensive range of services that cater to all your plumbing, heating, and gas requirements, whether you need a complete new central heating system or simply a tap or toilet repair. Our dedicated team of professionals is fully insured and Gas Safe registered, ensuring that you can trust us to deliver outstanding results.
Our Story
Ian, the director of Cascade Plumbing & Heating, has been in the industry for over 25 years and has built a reputation for delivering exceptional results. His passion for providing a top-notch service has earned him a loyal client base, with many satisfied customers recommending us to friends and family.
Services
At Cascade Plumbing & Heating, we offer a wide range of services, including:
- Plumbing: Tap/Toilet repairs and replacements, full bathroom installations, and more
- Heating: Boiler services and repairs, radiator replacement and new installations, and more
- Gas: Gas fire services, repairs, and replacements, as well as installation of traditional and combi systems
Additional Services
We also provide additional services, including:
- Loft storage tank replacements
- Underfloor heating
- Power flushing
- Guttering/downpipe replacement
- Homebuyer checks/Gas Safety records
- Landlord's services
Why Choose Us
At Cascade Plumbing & Heating, we pride ourselves on our commitment to quality, customer satisfaction, and excellent service. Our team is fully insured and Gas Safe registered, and we offer a 12-month guarantee against faulty workmanship. We understand the importance of keeping your investment properties well maintained and safe for your tenants, which is why our Landlord's services include the essential annual Gas Safety Record and other essential services.
Data Protection
At Cascade Plumbing & Heating, we take the protection of your personal data very seriously. We adhere to the principles outlined in the General Data Protection Regulation (GDPR) and ensure that all personal data is handled in line with the regulation. We respect our customers' rights to data privacy and protection and are committed to compliance with the GDPR as both a processor and controller of personal data.
Get in Touch
For a free no-obligation estimate or to discuss your requirements, please do not hesitate to contact us at Tel: 01843 595604, Mob: 07530 294952, or Email: info@cascadeplumbingandheating.co.uk. We look forward to serving you.
Cascade Plumbing Reviews Summary
Overall Impression
The reviews of Cascade Plumbing are overwhelmingly positive, with all customers giving 5-star ratings and praising the company's professionalism, friendliness, and efficiency.
Professionalism and Expertise
Reviewers consistently mentioned the professionalism and expertise of the company's technicians, particularly Ian, who was named as the go-to person for solving plumbing and heating problems. Customers appreciated the prompt attendance, efficient work, and ability to tackle tricky problems.
Customer Service
Cascade Plumbing's customer service was highly praised, with reviewers commending the polite, friendly, and accommodating nature of the staff. Customers appreciated being kept updated throughout the works and being provided with reasonable quotes.
Reasonable Pricing
Several reviewers mentioned that the prices charged by Cascade Plumbing were reasonable, making the company's services affordable and value for money.
Range of Services
The reviews covered a range of services provided by Cascade Plumbing, including plumbing pipe repair, boiler repair, water heater repair, and radiator fitting, among others.
