Your trusted partner for all your plumbing and heating needs
About Us
Leaky Lou Plumbing & Heating is a family-run business based in Saffron Walden, Essex. We are dedicated to providing reliable and efficient plumbing and heating services to residential and commercial clients in the local area. With decades of combined experience, our skilled engineers are equipped to handle all your plumbing, heating, and gas safety needs.
What Sets Us Apart
Customer satisfaction is our top priority. We pride ourselves in delivering exceptional customer service, ensuring open communication, clear explanations, and meticulous workmanship. We value transparency and will always keep you updated throughout the process.
Heating
- Boiler installations, servicing, and repairs
- Gas safety checks and certificates
- Central heating system maintenance and upgrades
Plumbing
- Burst pipe repair and replacement
- Leaking faucet repair and replacement
- Toilet installation and repair
- Drain cleaning and repair
- Bathroom installation and design
Additional Services
- Power flushing
- Unvented hot water cylinder servicing
- Gas cooker and fireplace installation and servicing
Why Choose Leaky Lou?
- Local Expertise: We are deeply rooted in the community and understand the specific needs of our clients.
- Family-Run: We operate with integrity and honesty, putting our customers' needs first.
- Exceptional Customer Service: We are committed to building lasting relationships and providing outstanding service every time.
- Competitive Pricing: We offer affordable and transparent pricing, with clear communication of costs and options.
Get a Bespoke Quote Today
For a personalized quote tailored to your needs, please contact us at 0784 220 2023 or email us at sales@leakylou.co.uk. We look forward to discussing your project and helping you achieve your desired outcomes.
Positive Reviews
The majority of reviews praise Lou's services, with several customers describing him as easy to contact, professional, and reliable. Many reviewers highlight the good communication and punctuality of Lou, as well as the high quality of his work. Several customers have used Lou's services multiple times and appreciate his honesty and trustworthiness.
Negative Review
One reviewer, Joy Eastman, left a 1-star review expressing dissatisfaction with Lou's services. Joy claims that the work took a long time and was expensive, stating that the total cost of the repairs was 813 for what they considered to be small jobs. Joy also takes issue with the billing process and claims that Lou did not keep them informed about the costs.
Conclusion
Lou's services have been well-received by most customers, with many reviewers praising his professionalism, reliability, and quality of work. However, one reviewer had a negative experience with Lou's services, citing high costs and poor communication.
