Quality, Reliability, and Highest Professional Standards
Who We Are
At F Goddard & Sons Ltd, we are a family-owned business based in Haywards Heath, the heart of Mid Sussex. Established in 1960, we have been providing reliable and great value services to customers across Sussex for over 60 years. As Gas Safe registered engineers, you can be confident that the work we undertake will be to the highest standard and guaranteed.
Our Services
We specialise in the installation of modern condensing boilers from Worcester Bosch, and offer a range of services including boiler upgrades, service and repairs, central heating, and bathroom installations. Our team of experienced engineers are dedicated to providing exceptional service and ensuring that our customers receive the highest level of workmanship and professionalism. Whether you're a homeowner, landlord, or business owner, we can help with all your plumbing, heating, and electrical installation needs.
About Our Accreditations
We are proud to be a Worcester Accredited Installer, recognised for our high standard of workmanship and customer care. Our company is also accredited and monitored by several trade and industry bodies, ensuring that our customers receive a high standard of workmanship and professionalism.
Our Commitment to Excellence
At F Goddard & Sons Ltd, we are committed to providing exceptional service and ensuring that our customers receive the highest level of workmanship and professionalism. We understand the importance of providing reliable and efficient heating and plumbing solutions, and our team of experienced engineers are dedicated to delivering outstanding results. Whether you're looking for a new boiler installation, service and repairs, or bathroom installations, we are here to help.
Overall Experience
The reviews reveal a mixed bag of experiences with Goddard's, with some customers having excellent encounters while others had subpar experiences.
Positive Experiences
Many customers praised Goddard's for their punctuality, reliability, and efficiency. The staff were often described as helpful, polite, and courteous. Some customers appreciated the company's willingness to take on small and large jobs, and their ability to provide peace of mind.
Negative Experiences
On the other hand, some customers experienced unprofessionalism, poor customer service, and overpricing. A few reviewers reported being left with unresolved issues, such as a leaky pipe or incomplete work, and were disappointed with the company's response to their concerns. Some customers felt that the company was not transparent about their services and pricing, leading to unpleasant surprises.
Common Complaints
Some common complaints included the company's reluctance to listen to customer feedback, unprofessional behavior, and a lack of transparency in their services and pricing.
