Delivering Exceptional Service to Our Customers
M. Yould Plumbing and Heating Ltd. is a family-run business with a rich history that spans over 30 years. Established in the local area of Spalding and surrounding regions, we have grown from a small team of two to a workforce of 50 fully qualified engineers. Our company was incorporated as a limited entity in 2005, marking a significant milestone in our journey. Today, we are proud to deliver a wide range of services across the East of England.
Our Services
As experts in new build projects, we are committed to meeting the unique requirements of your development, ensuring that everything is handed over on time. Our extensive experience and expertise extend to the new-build, domestic, and light-commercial sectors of the industry. We specialise in renewable energy installations and are dedicated to providing innovative and sustainable solutions.
Gas & Heating Services
Our gas and heating services are designed to keep your home or business warm and comfortable throughout the year. From installation and maintenance to repair and replacement, we offer a comprehensive range of services to meet your needs. Our team of qualified engineers is available to provide expert advice and solutions for all your gas and heating requirements.
Plumbing Services
At M Yould & Sons, we understand the importance of reliable and efficient plumbing systems. That's why we offer a comprehensive range of plumbing services to ensure that your systems are in good working order. From leaks and blockages to installations and maintenance, our team of qualified plumbers is here to help.
Green Energy
As a company committed to sustainability and innovation, we specialise in green energy installations. Our team of experts can provide advice and solutions on a range of renewable energy options, including solar panels, air source heat pumps, and ground source heat pumps. We are dedicated to helping you reduce your carbon footprint and save money on your energy bills.
Customer Care
At M Yould & Sons, we are committed to providing exceptional customer care. Our team is available when you need us, and we are dedicated to providing a prompt and professional service. We pride ourselves on our excellent communication and are committed to ensuring that our customers are satisfied with the work we do.
Join Our Team
As an ambitious and growing company, we are always looking to attract, grow and retain the best tradespeople, engineers, and professionals to represent our company and provide an exceptional standard of service to our customers. If you are passionate about what you do and are looking for a challenging and rewarding career, we want to hear from you.
Communication and Customer Service Issues
Multiple reviewers have expressed frustration with the company's communication and customer service. Authors Joanne Rodgers, Wagged Morasco, and Adam & Hanicka all experienced difficulties in receiving necessary documents and invoices, with some even receiving threatening legal letters. Joanne Rodgers had to call multiple times to receive her paperwork, while Wagged Morasco had to wait 8 months to receive an email reminder about payment. Adam & Hanicka were lied to about a broken unit, and Jakub Zawada was ignored and stood up after making an appointment.
Mixed Experiences with Actual Services
While some reviewers had positive experiences with the company's actual services, others were not so lucky. Simon Kaneria, Lesley Bunting, Charlotte Sandall, Olivia Hammond, and Kerry C. all had good experiences with the company, praising the efficiency, professionalism, and cleanliness of the engineers and the timeliness of the services. However, Adam & Hanicka's experience with a kitchen sink installation was marred by a broken unit and dishonesty.
