Making Customer Satisfaction our Top Priority
MG Plumbing is a family-run business that has been established since 2002. With over 20 years of experience, our team of expertly trained engineers, and dedicated workforce provides an extensive range of services for both domestic and commercial needs. At MG Plumbing, we pride ourselves on providing an exceptional service to all our customers, catering to the South West of England.
Who We Are
As a family-run business, our mission is to provide our customers with the highest level of service, expertise, and reliability. Our managing director, Mark Shortman, has over 30 years of experience in the industry and has established MG Plumbing on the principles of excellent customer service, quality, and expertise. Our team of engineers is committed to providing a prompt and efficient service, ensuring that all our customers receive the highest standard of workmanship.
What We Do
At MG Plumbing, we offer a wide range of services, including:
Plumbing and Heating Services: From boiler installations to underfloor heating, boiler servicing or bespoke heating systems, we can offer a range of heating services to meet your needs.
Renewable Energy: We are qualified and experienced in the installation of Solar Thermal Systems and are accredited for Kingspan Solar. If you are thinking of investing in renewable energy sources, we can provide you with expert advice and guidance.
Bathroom Design and Installation: Our fitters can tailor your bathroom to your needs, ranging from wet rooms, power showers, electric showers, and bespoke design.
New Build: We have worked on a number of large-scale housing developments for both private and social housing developers, in Bristol and the surrounding areas. Our plumbers are dedicated and reliable, meeting all your requirements within the construction industry.
Landlord Safety Checks: We can carry out landlord safety inspections for all domestic gas appliances within your property.
Maintenance: As manufacturers advise that all boilers and cylinders are annually serviced to validate warranty and maintain the efficacy of the heating system, we can service boilers, cylinders, and repressurise any heating system in one visit.
Boiler Installations & Servicing: Our engineers supply and install all gas and oil boilers for the home, carried out by certified installers.
Bespoke Heating Systems: We can offer bespoke design and install underfloor heating to meet your requirements.
Bathroom Design and Installation: Our plumbers can tailor your bathroom to your needs, ranging from wet rooms, power showers, electric showers, and bespoke design.
New Build Housing Developments: We work on a number of large-scale housing developments for both private and social housing developers, in Bristol and the surrounding areas.
Thinking About Investing in Renewable Energy?: With the ever-growing importance of sustainable living, you may be thinking of investing in a renewable energy installation which can reduce your running costs and carbon footprint. We have many years of experience installing renewable technologies, including heat pumps, mechanical ventilation heat recovery, solar thermal, and underfloor heating.
If you are considering investing in renewable energy or require any plumbing or heating services, get in touch with our team today. We are committed to providing the highest level of service and expertise to all our customers.
Overview of Reviews
The reviews for M G Plumbing are largely positive, with customers praising the company's reliability, professionalism, and efficiency. However, there is one negative review that expresses dissatisfaction with the company's responsiveness and attitude.
Reliability and Punctuality
Several reviewers praised M G Plumbing for their reliability and punctuality. They arrived on time, answered calls, and completed jobs efficiently. One reviewer mentioned that the company saved the day in an emergency situation.
Professionalism and Expertise
Reviewers also commended the company's professionalism and expertise. Dan, the engineer, was described as thorough and professional, and the lady on the phone was knowledgeable in fault-finding. The company's ability to solve complex problems was also highlighted.
Customer Service
The company's customer service was praised by several reviewers. They were described as top-class, and one reviewer mentioned that they didn't rip them off with silly costs. The bespoke bathroom created by the company was also praised for its excellent service and finished product.
Negative Experience
However, one reviewer had a negative experience with the company. They expressed dissatisfaction with the company's responsiveness, punctuality, and professionalism. They mentioned that the company was unable to provide a timeline and had an attitude problem when asked for reassurance.
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