Your local and friendly engineers
At D A Cook Heating Ltd, we have been providing reliable and efficient heating and plumbing services to homes and businesses in Stroud, Gloucester, Minchinhampton, Dursley, Painswick, Stonehouse, and Tetbury, Gloucestershire, for over 45 years. As a family-run business, we pride ourselves on our commitment to quality, reliability, and customer service.
Our Services
We offer a wide range of services to cater to all your plumbing and heating needs. Our expert engineers are fully trained and experienced in the following areas:
- Boiler Installation and Replacement
- Boiler Servicing and Repairs
- Central Heating Installations and Maintenance
- Gas Safety Inspections and Certificates
- Energy Efficient Advice and Guidance
- General Plumbing and Repairs
- Hob and Gas Oven Fitting
- Landlord Safety Certificates
- Replacement Radiators and Fitting
- Shower and Bathroom Installations
- Washing and Dishwasher Installations
Accreditations
We are proud to be a Worcester Accredited Platinum Installer, which ensures that our customers receive a high standard of workmanship and professionalism. Our company is also monitored and accredited by several trade and industry bodies.
Why Choose Us
At D A Cook Heating Ltd, we understand the importance of trust and reliability, which is why we have built a reputation for being the area's number one choice for plumbing, gas, oil, and LPG related work. Our reputation has been developed through hard work and reliability, and our customers can expect a high standard of service from us.
Our Areas of Operation
We provide our services to homes and businesses across Gloucestershire, including Stroud, Gloucester, Minchinhampton, Dursley, Painswick, Stonehouse, and Tetbury.
Contact Us
If you require cost-effective, reliable heating and plumbing engineers, look no further. Our dedicated team is always happy to help, and you can reach us on 01453 764 440 or 01453 767 072.
Overall Experience
The reviews for D&A Cook are mixed, with some customers praising their professionalism, efficiency, and excellent service, while others have had negative experiences.
Positive Reviews
Several customers have left 5-star reviews, praising the company's professionalism, efficiency, and excellent service. They have used the company for various plumbing and boiler services, including boiler repairs, radiator valve replacements, and thermostatic valve installations. The customers have been impressed with the company's punctuality, cleanliness, and value for money.
Negative Reviews
However, two customers have left negative reviews. One customer, N. H., gave the company a 1-star review, stating that the company's engineer did not install or repair showers, despite having done so previously. They experienced poor service and were left feeling "totally let down" by the company. Another customer, Jenny Wyatt, gave the company a 1-star review, stating that the company refused to fit a spare part for their gas fire, despite having previously serviced it.
Comparison of Reviews
While some customers have been highly satisfied with the company's services, others have been left feeling disappointed and frustrated. It appears that the company's customer service is crucial, as the negative reviews highlight poor communication, unprofessional behavior, and refusal to complete work. On the other hand, the positive reviews emphasize the company's professionalism, efficiency, and excellent service.
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