Trust your local experts, our friendly and reliable team
Established over 40 years ago, Hewer Facilities Management Ltd has evolved into one of the region's leading building services, installation, and maintenance providers. With over 100 staff members, our reputation for quality is the foundation of our company today. This reputation has been formally recognised, with Hewer FM being a Quality Assured ISO 9001 company, with a bespoke documented and audited system of working procedures.
Our principal areas of business are Mechanical and Electrical Services, Plumbing, Heating, and Renewable Energy, and we provide a range of services, including design, installation, servicing, repair, and maintenance. Our engineers are directly employed and fully qualified within their field of work, holding industry-recognised accreditations such as Gas Safe, NICEIC, HETAS, and MCS.
Our existing customer base spans domestic, commercial, and industrial environments, and our 24/7 helpline is available to cater to their needs. We offer a single-source provider, catering to our customers' needs with a range of services. Hewer Facilities Management Ltd is authorised and regulated by the Financial Conduct Authority, acting as a credit broker and not a lender, and we do not receive a fee for the introduction. Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, also authorised and regulated by the Financial Conduct Authority.
Finance options are offered subject to status and credit check, which must be completed before the commencement of works. A 14-day cooling-off period applies to all applications, and any dispute resolution is managed by Besa. Hewer Facilities Management Ltd is a company registered in England and Wales, with company number 5832269, company VAT number 247120236, and registered office address at Unit G1, The Aquarius Centre, Edison Close, Waterwells, Quedgeley, Gloucester GL2 2FN.
Our Services
We offer a comprehensive range of services across various industries, including:
Mechanical and Electrical Services: Our experienced engineers provide a range of services, including design, installation, servicing, repair, and maintenance, catering to domestic, commercial, and industrial environments.
Plumbing: Our expert plumbers provide comprehensive plumbing services, including maintenance, repair, and installation of plumbing systems.
Heating: Our heating engineers cater to domestic and commercial clients, offering installation, servicing, and repair services for boilers and heating systems.
Renewable Energy: We provide a range of renewable energy solutions, including biomass heat pumps, solar PV, and solar thermal systems.
Failsafe & Private Installations & Upgrades: We offer Failsafe policies for homeowners and landlords, providing 24-hour breakdown cover and 365-day service. We also provide planned system upgrades and responsive boiler replacements.
Commercial Services: Our commercial services include reactive repairs, full-service programs, and planned upgrades for social housing providers, NHS trusts, and other large commercial clients.
Special Projects: We provide bespoke project management and consultation services for commercial and industrial clients, catering to their unique needs and requirements.
News & Projects: We regularly update our news section, featuring the latest news, projects, and company updates, giving our clients and partners insight into our activities.
Special Offers: From time to time, we offer special promotions, discounts, and packages to our existing and potential clients, providing value-added services and benefits.
Our Experience
With over 40 years of experience in the industry, Hewer Facilities Management Ltd has the expertise to deliver high-quality services to our clients. Our commitment to quality, reliability, and customer satisfaction has earned us a reputation as one of the region's leading building services providers.
Our Commitment
At Hewer Facilities Management Ltd, we are committed to delivering exceptional services, exceeding our clients' expectations, and maintaining the highest standards of quality and customer satisfaction. We look forward to serving you and becoming your trusted partner in the building services industry.
Overall Experience
The reviews for Hewer FM are mixed, with both positive and negative experiences shared by customers.
Positive Reviews
Several reviewers praised Hewer FM for their professional and friendly service, with one reviewer even stating that the engineer went out of his way to make them feel at ease. Another reviewer mentioned that the company's service was great, with easy-to-contact staff and a reliable repair service. Furthermore, one reviewer highlighted the excellent service they received on their failsafe plan, with the engineer arriving as expected and providing a professional service.
Negative Reviews
On the other hand, several reviewers expressed disappointment and frustration with Hewer FM's service. One reviewer had a terrible experience, with the company cancelling appointments at short notice and not following through on maintenance work. Another reviewer had to deal with unresponsive and rude staff, with the company seemingly not caring about their customers' problems. A number of reviewers shared stories of poor communication, delays, and mistakes made by Hewer FM's engineers, leaving customers feeling stressed and unhappy.
