Keeping People Warm and Heating Costs Down Since 1993
Passionate about warm homes in Swindon
MPS Heating has been providing reliable heating and plumbing solutions to residents of Swindon for over 30 years. We pride ourselves on delivering exceptional customer service, meticulous workmanship, and competitive pricing.
Our Expertise
Our team of experienced professionals can handle all your heating and plumbing needs, including:
Heating Services
- Boiler installation and repair
- Heating system servicing and maintenance
- Boiler efficiency checks and improvements
- Underfloor heating installation and repair
- Radiator installation and repair
Plumbing Services
- General plumbing repairs and installations
- Burst pipe repair and leak detection
- Bathroom and kitchen remodeling
- Installation of new taps, showers, and toilets
Our Commitment to Quality
We prioritize safety, efficiency, and customer satisfaction in everything we do. We are:
- Gas Safe Registered: Working with the utmost safety and adhering to industry regulations.
- Energy Efficiency Accredited: Committed to providing environmentally conscious solutions.
- Fully Insured: Providing our customers with peace of mind.
Why Choose MPS Heating?
- Experience and expertise
- Responsive and reliable service
- Competitive pricing and transparent billing
- Unwavering commitment to customer satisfaction
- Local and reliable heating & plumbing specialists
Years of Experience, Quality Service, Affordable Prices
Combine our extensive experience with our dedication to quality and competitive pricing, and you have the perfect solution for all your heating and plumbing needs. Contact us today and experience the MPS Heating difference!
Customer Feedback and Perceptions
MPS Heating has received a mixed bag of reviews from its customers. Some have praised the company for its excellent and affordable boiler installation and service, punctual and reliable service, efficient and professional approach, and friendly staff. On the other hand, some customers have been left disappointed with the company's response to boiler faults, including slow response times, lack of clear communication, and inadequate diagnosis and repair.
Services and Experience
Reviews highlight the excellent service provided by Matt, who is described as professional, efficient, and friendly. He is praised for taking the time to explain complex issues in a clear and concise manner, giving good advice on plumbing and heating jobs, and providing competitive prices. Some customers have also been impressed with the company's ability to respond quickly to emergency situations, such as a leaking bathroom tap.
Concerns and Frustrations
However, several reviewers have expressed frustration with the company's response to boiler faults, including slow response times, lack of clear communication, and inadequate diagnosis and repair. One customer reported being left without hot water and heating due to the company's slow response to a boiler fault, and another reported being told to pay for a protective and repair plan from the manufacturer instead of receiving a proper diagnosis and repair.
Conclusions
Overall, MPS Heating appears to have provided excellent service to some customers, but has also failed to meet expectations for others. While some reviewers have praised the company's professionalism and efficiency, others have reported slow response times, lack of clear communication, and inadequate diagnosis and repair.
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