Your Plumbing Needs are Our Promise of Complete Satisfaction
Who We Are
Thames Plumbers is a reliable and experienced plumbing company serving London and its surrounding areas. We pride ourselves on providing professional, efficient, and affordable plumbing services to both residential and commercial clients. Our team of Gas Safe Registered and NICEIC approved engineers are highly skilled and experienced in handling all types of plumbing issues.
Our Services
We offer a comprehensive range of plumbing services, including:
General Plumbing
- Repairing and replacing taps, leaks, and blockages
- Installation and repair of toilets, showers, and bathroom fixtures
- Central heating installation, repair, and maintenance
- Water heater repair and installation
- Emergency plumbing services available 24/7
Commercial Plumbing
- Installation and maintenance of plumbing systems in offices, shops, and other commercial properties
- Collaboration with contractors on new construction projects
- Comprehensive leak detection and repair services
New Installations
- Complete plumbing installations for new homes and businesses
- Connection to existing plumbing systems
- Installation of appliances and systems
Energy Efficiency
- Assessment and improvement of plumbing systems to reduce water consumption and energy bills
- Installation of efficient boilers and heating systems
Our Commitment
At Thames Plumbers, we are committed to:
- Providing professional and reliable service
- Offering competitive and transparent pricing
- Minimizing disruption to your daily life
- Completing work to the highest standards and in a timely manner
Why Choose Thames Plumbers?
- Years of experience and proven track record
- Team of skilled and certified engineers
- Emphasis on customer satisfaction
- Commitment to quality and affordability
- Responsive and reliable service
With Thames Plumbers, you can expect
- Prompt response to your inquiry
- Honest and transparent communication
- Tailored solutions to your specific needs
- Professional completion of the work
- Satisfaction guaranteed
Unprofessional Conduct and Unreliable Service
The reviewers have expressed their dissatisfaction with Thames Plumbing, citing instances of unprofessional conduct, aggression, and unreliability.
Rude and Intimidating Behavior
Raphael, an employee of Thames Plumbing, has been accused of being extremely rude and aggressive. He has been reported to be intimidating, making customers feel uneasy and unsure about the service they are receiving.
Incompetence and Deception
The reviewers have also accused Raphael of incompetence and deception. He has been reported to have charged exorbitant amounts of money for minimal or no work done. In one instance, he allegedly pumped hot water from an electric shower into a radiator to make it seem like the boiler was working, only for the radiators to turn cold shortly after he left.
Unfulfilled Promises and Lack of Follow-up
Thames Plumbing has also been accused of not following up on their promises. In one instance, they failed to deliver on a promise to provide parts to fix a job on a specified date, leaving the customer to follow up with them instead.
Financial Loss and Disappointment
The reviewers have expressed their disappointment and frustration with the service, citing significant financial losses as a result of Thames Plumbing's incompetence and deception. They have warned others to avoid the company, stating that they will try to rip customers off.
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