Who we are
Skyline Heating Services is a small, family-run business based in the South West of England. We pride ourselves on delivering quality heating solutions and customer care, specializing in boiler installations, servicing, and repairs.
Our mission
Our mission is to keep your home warm and comfortable while providing exceptional customer service at competitive prices. We prioritize transparency and honest communication, ensuring you understand your options and the costs involved.
Our services
We offer a comprehensive range of services to meet your heating needs, including:
Boiler installation and replacement
- Supply and installation of high-efficiency boilers from leading manufacturers.
- Expert advice on selecting the right boiler for your home.
- Competitive and transparent pricing.
Boiler servicing and repairs
- Annual boiler servicing to ensure optimal performance and safety.
- Responsive response to boiler breakdowns and repairs.
- Experienced engineers familiar with all major boiler brands.
Energy efficiency solutions
- Free home assessments to identify potential energy savings.
- Installation of smart thermostats and controls.
- Advice on optimizing your heating system for maximum efficiency.
What sets us apart?
- Experienced and qualified engineers: Our team of skilled engineers are Gas Safe and OFTEC registered.
- Quality equipment: We choose only high-quality boilers and other heating equipment from trusted manufacturers.
- Transparent communication: We provide clear and concise information about your options and costs.
- Exceptional customer service: We prioritize your needs and deliver a seamless experience from initial enquiry to completion.
Customer testimonials
"Skyline Heating Services were recommended to me by a friend. From the initial quote to the finished installation, the process was seamless and efficient. My new boiler is amazing and I couldn't be happier." - Nic Hider
"I've used Skyline Heating Services for several years and I wouldn't hesitate to recommend them to anyone. They are reliable, professional, and offer outstanding customer service." - Sylvia Newton
Terrible Experiences
Skyline Heating of Calne have received several negative reviews from customers who were not satisfied with their services. One reviewer, Amy Hallett, warned others to "AVOID" the company, stating that their workmanship is poor, and they install the wrong pipework. Another reviewer, Amy Hallett, described the company's work as "absolute appalling" and "started from scratch".
Poor Workmanship
The reviewers highlighted several issues with the company's work, including incorrect pipework sizes, failure to meet building regulation standards of insulation, and the use of the wrong clips to secure pipework. They also mentioned that the company would pressure customers for money upfront and later admit to not deploying the funds for materials.
Lack of Professionalism
The reviews described the company's staff as "sarcastic" and "bullies" who would make false representations to extract money from customers. One reviewer mentioned that the company would only return money if the customer agreed not to post about their underhand ways on social media.
Positive Experiences
However, there were several reviewers who had positive experiences with Skyline Heating of Calne. They praised the company's speed of service, friendly and helpful staff, and excellent workmanship. One reviewer mentioned that the company's advice prior to installation was invaluable, and another reviewer praised the company's emergency service and social distancing measures.
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