Reliable, Cost-Effective, and Dedicated to 100% Customer Satisfaction
Here at Mr Gas, we're proud to be a one-stop shop for all your boiler, central heating, and plumbing needs in Brighton, Hove, and the surrounding areas. With years of experience in the central heating industry, our team of fully qualified engineers has the expertise to handle any issue, from boiler installation and repairs to central heating design and plumbing services.
Our Services
At Mr Gas, we understand the importance of having a reliable and efficient heating system in your home. That's why we offer a comprehensive range of services designed to keep your home warm and cosy. Our services include boiler installation and repairs, central heating design and installation, and plumbing services to fix leaking pipes and inefficiently functioning water taps.
Our Expertise
Formed in 1998, Mr Gas has built a reputation for excellence in the central heating industry. Our team is comprised of certified plumbers and gas engineers who have undergone rigorous training to ensure that they are up-to-date with the latest industry regulations and technologies. We are proud members of the following organizations, and our team is dedicated to providing exceptional customer service.
Our Commitment
At Mr Gas, we're committed to providing our customers with the highest level of service and workmanship. We pride ourselves on our prompt response times, competitive pricing, and exceptional customer service. Our team is dedicated to getting the job done efficiently and effectively, ensuring that your home is warm and comfortable for you and your family.
Our Testimonials
Don't just take our word for it! Our customers rave about our services, praising our team's professionalism, efficiency, and attention to detail. From boiler installations to plumbing services, our customers trust us to get the job done right.
Poor Customer Experience
The reviews highlight the frustrations of customers who feel they have been taken advantage of. Several customers have reported feeling misled or ignored by the company.
Lack of Transparency
The company's engineers have been accused of not being transparent about the problem with the boiler. They allegedly claimed that the boiler leakage was caused by turning off the main water supply, but this seems to be an inadequate explanation. Additionally, the cost of the repair was not clearly communicated, leaving customers feeling taken advantage of.
High Cost of Service
The majority of customers have reported feeling that the cost of the service was too high. In one instance, a 5-minute job costing 72 was deemed excessive. The high cost of service, combined with the lack of transparency, has left customers feeling unhappy and misled.
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