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Providing a professional and customer-focused service since 2007

At DPP, we are proud to be a leading facilities maintenance business serving the hospitality industry for over 35 years. Established in 1985, we have grown from a small family business to a substantial team of over 200 directly employed people, supporting businesses across the UK. Our story is one of unwavering commitment to our values of Dependability, Proactivity, and Professionalism.

Our History

Our journey began in 1985, when we started as a small family business serving commercial customers. Over the years, we have built a reputation for delivering exceptional service and expertise in heating, cooling, ventilation, and electrical systems. In 2003, we made the strategic decision to focus exclusively on the hospitality sector, a move that has enabled us to develop a deep understanding of the unique needs of bars, restaurants, and hotels.

Our Philosophy

At DPP, we believe that prevention is better than cure. Our Planned Maintenance services are designed to prevent breakdowns and ensure that your business continues to thrive. Our reactive maintenance team is always on hand to resolve any issues that arise. We understand that every business is unique, and we tailor our services to meet your specific needs.

Our Services

We offer a range of services designed to support the hospitality industry, including:

  • Planned Maintenance: Our team of engineers works closely with you to develop a bespoke maintenance plan to prevent breakdowns and ensure your business operates efficiently.
  • Reactive Maintenance: Our 24/7 emergency response team is always on hand to resolve any issues that arise, ensuring minimal disruption to your business.
  • Renewables: We offer expert guidance on renewable energy solutions to help you reduce your carbon footprint and overhead costs.

Our Commitment to Health and Safety

At DPP, we put the health and safety of our engineers and your customers above everything else. We pride ourselves on our commitment to reducing risk and impact, and we strive to go further than compliance standards by reporting near misses, learning from experiences, and sharing knowledge across the business. Transparency is actively encouraged, and we ensure that all our engineers are fully supported with regular health and safety meetings.

Our Accreditations

We hold a range of accreditations, including industry-leading Gas Safe and NIC certifications, demonstrating our commitment to quality and expertise. Our engineers are comprehensively trained and qualified, ensuring that they can service, repair, and install new equipment correctly and safely.

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