Twickenham Plumbers is a reputable and reliable plumbing, heating, and drainage service provider based in Twickenham, offering a wide range of services to residential and commercial customers in the TW1, TW2, and surrounding areas.
Our Services
At Twickenham Plumbers, we pride ourselves on providing a comprehensive range of services to cater to all your plumbing, heating, and drainage needs. From emergency plumbing repairs to boiler installations, our team of highly skilled and experienced professionals is dedicated to delivering fast, efficient, and reliable solutions to get your home or business back to normal as quickly as possible.
Our services include, but are not limited to, plumbing emergencies, heating, drainage, appliances, boiler installations, and more. We understand the importance of providing a reliable and efficient service, which is why we guarantee a one-hour emergency response, ensuring that our experts are at your doorstep within the hour.
Our Commitment to Quality and Safety
At Twickenham Plumbers, we are committed to providing a high-quality service that meets the highest standards of safety and efficiency. We understand the importance of safety in the plumbing, heating, and drainage industry, which is why we prioritise safety in every aspect of our work. Our experts are trained to identify and address potential safety hazards, ensuring that your home or business is safe and secure.
Our Guarantee
At Twickenham Plumbers, we are confident in the quality of our work, which is why we offer a 12-month guarantee on all our services. If any issues arise after our visit, we will rectify the situation at no additional cost to you. Our priority is your satisfaction, and we strive to provide a service that exceeds your expectations.
Get in Touch
If you need a reliable and efficient plumbing, heating, and drainage service in Twickenham, look no further than Twickenham Plumbers. Contact us today to experience the difference for yourself.
Mixed Experiences with Plumber Twickenham
Positive Aspects of the Service
Some reviewers had a positive experience with Plumber Twickenham, praising the company's fast emergency response, reasonable prices, and high-quality parts. The technicians were described as nice, knowledgeable, and efficient, leaving no mess behind. The call centre was also commended for being helpful and providing detailed information about the installation process.
Issues with Refunds and Customer Care
However, some reviewers experienced difficulties with refunds and customer care. Two reviewers reported being overcharged or not refunded for a cancelled job, and the company refused to reimburse the call-out charge. One reviewer also mentioned that the company's website is misleading, stating "no call-out charge" when in fact there is one.
Inconsistent Technician Performance
There were also inconsistencies in the performance of the technicians. One reviewer reported that the plumber was unable to open the manhole cover and claimed that two men were required for the job, while another plumber was able to fix the issue within 5 minutes. Another reviewer mentioned that the first plumber was lazy and didn't bother to do the job, which was then completed by a second plumber.
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