Your Heating and Plumbing Experts for a Peaceful Home
At Newbury's Heating & Plumbing Experts, we pride ourselves on being a local and independent company, dedicated to providing the right solution at the best value with long-term peace of mind for our customers. We've been established since 2002, and over the years, we've built a strong reputation for our friendly, reliable, and honest service.
Our Services
We offer a wide range of services to ensure that your heating and plumbing systems are in top condition. Our services include:
Boilers
We supply and install a range of boilers from leading manufacturers at affordable prices. Whether you need a new boiler installed, a repair service, or a servicing and maintenance program, our fully qualified Gas Safe engineers are here to help.
Heating
We provide a comprehensive range of heating services, including installations, repairs, and servicing. Our experienced engineers are fully trained and certified to ensure that your heating system is working safely and efficiently.
Plumbing
Our expert plumbers are highly skilled and fully trained to handle all types of domestic plumbing requirements, from simple repairs to major installations. Whether you have a leaky faucet, a cracked pipe, or a complete plumbing overhaul, we're here to help.
Landlord Services
As a landlord, you need a reliable and trustworthy partner to ensure that your properties are kept in good condition. Our services include boiler installations, servicing and maintenance, and plumbing repairs, to ensure that your properties are safe and well-maintained.
What We Offer
At Newbury's Heating & Plumbing Experts, we offer a comprehensive range of services designed to meet the needs of our customers. Our services are backed by our experienced and qualified engineers, who are fully insured and Gas Safe registered.
Our Commitment
We're committed to providing our customers with the highest level of service, product knowledge, and customer care. We understand the importance of a comfortable and safe living environment, and we're dedicated to ensuring that our customers receive the best possible service.
Why Choose Us
At Newbury's Heating & Plumbing Experts, we're a local and independent company, with over 20 years of experience in the industry. We're dedicated to providing our customers with the best possible service, at the best possible price. We're fully committed to our customers and take pride in our reputation, built on hard work, honesty, and reliability.
Get in Touch
To learn more about our services or to schedule an appointment, please don't hesitate to contact us. We're always here to help, with a friendly and approachable attitude.
Excellent Customer Service
Watermarcs has received numerous rave reviews for their exceptional customer service. The team is prompt, professional, and courteous, with a focus on delivering high-quality work. Many customers have praised the company for their ability to diagnose and repair issues quickly, including Sam Viravong, who had a boiler that stopped working and was back up and running within 24 hours.
Communication and Transparency
Watermarcs is also commended for their clear and transparent communication. Authors such as Debbie Liddiard and Gill White have appreciated the company's ability to explain complex technical information in a way that is easy to understand. This transparency has helped to build trust with customers and has contributed to a sense of reliability and trustworthiness.
Responsive and Efficient
Watermarcs has received widespread praise for their responsiveness and efficiency. Many customers have reported receiving prompt responses to their calls and emails, with the team going above and beyond to resolve issues. Scott Roots, for example, was impressed with Marc's efforts to troubleshoot and repair his boiler, rather than simply recommending a costly replacement.
Quality of Work
The quality of Watermarcs' work has been consistently praised across reviews. Authors have reported that the team is meticulous and thorough in their approach, with a focus on delivering high-quality results. Shelley Seward, for example, was thrilled with the company's prompt and professional service, which included the removal and fitting of a new tank.
Negative Experience
However, Author Andrew Downs has reported a negative experience with Watermarcs. He claimed that the company failed to follow through on their recommendations and left him with a boiler that still had the same issues. This experience was not addressed well by the company, as they refused to inspect the boiler under warranty and instead told Andrew to contact the boiler manufacturer.
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