Our company is a leading supplier of premium heating, plumbing, and bathroom products, proudly serving both residential and commercial customers across the region. We take pride in offering exceptional quality products, unparalleled customer service and a wealth of expertise to meet all your needs.
Experience and Expertise
Our team of highly skilled professionals boasts decades of experience in the industry, honed through both rigorous training and extensive practical experience. We are passionate about delivering tailored solutions to meet your specific requirements, ensuring the highest level of comfort and efficiency in your home or business.
Comprehensive Product Range
We offer a diverse array of premium products across an extensive range, encompassing:
- Boilers & Heating Systems: From renowned brands such as Alpha, Worcester Bosch, and Vokera, we provide boilers perfectly suited to your heating needs.
- Radiators & Valves: From sleek and stylish designer radiators to efficient TRV valves, choose from a comprehensive selection to enhance your heating system's performance.
- Underfloor Heating: We offer comprehensive underfloor heating systems including Polypipe packs and solid floor systems, custom tailored to your space and requirements.
- Hot Water Cylinders: Choose from a variety of cylinder sizes and configurations to ensure optimal hot water supply for your home.
- Fireplaces & Accessories: Make a statement with stunning fireplaces from trusted manufacturers like Adam and Broseley, complemented by a variety of accessories.
- Electric Underfloor Heating: Enjoy warmth and comfort with advanced Devimat and Amber systems for efficient underfloor heating.
- Fan Convectors & Heaters: Boost your central heating with high-quality fan convectors and robust heat pumps from reliable brands.
Dedicated Customer Service
Beyond just offering exceptional products, we prioritize exceptional customer service. Our dedicated team is available to:
- Answer your queries promptly and efficiently.
- Provide tailored recommendations based on your individual needs.
- Guide you through the installation and operation of your new system.
- Offer ongoing support and maintenance services.
Contact Us Today
We are confident that our expertise and diverse product range, coupled with our unwavering commitment to customer satisfaction, will make us your trusted partner in creating a comfortable and efficient home or business. Contact us today to schedule a consultation and discuss your specific needs with our experienced team.
Delivery Issues
The delivery service has been criticized for its poor performance. In one instance, a customer's mother had to carry a heavy boiler from the lift to their flat alone, after the delivery man refused to assist her.
Praise for Staff
On the other hand, the staff have been commended for their excellent service. The front counter staff, particularly Kevin and Sam, have been praised for their dedication to understanding customers' needs and providing effective solutions. They are knowledgeable and friendly, making it easy for customers to find what they need.
Competitive Prices and Delivery
The company's prices have been described as super competitive, with next-day delivery available. This has resulted in extremely happy customers, who appreciate the prompt and responsible service.
Advice and Quality Products
The online sales team has provided excellent advice to customers, and the products are of good quality. However, there has been a criticism about the immersion heaters provided with copper cylinders, which are only suitable for soft water areas.
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