Who We Are?
Into Plumbing & Heating is a trusted and reliable local business, serving the people of Essex for over 15 years. We specialize in all aspects of plumbing and heating, from emergency repairs to complete bathroom installations. Our passionate team of experienced engineers are committed to providing exceptional customer service, ensuring that every interaction is a positive experience.
Emergency Repairs
- Fast response for boiler breakdowns, burst pipes, and leaking faucets.
- Guaranteed 30-90 minute arrival for urgent calls.
Planned Maintenance
- Annual boiler servicing and maintenance.
- Preventative plumbing inspections to detect and address potential problems.
Installation & Design
- Comprehensive bathroom installations, encompassing design, supply, and fitting.
- Boiler installation and replacement services.
- Expert advice on choosing the right heating and plumbing solutions for your needs.
Additional Services
- Radiator repair, installation, and relocation.
- Unblocking drains and cleaning sewer lines.
- Emergency response services available 24/7.
Why Choose Us?
- Local Expertise: We are a small, family-run business, committed to serving our local community.
- Transparency & Honesty: No hidden fees, call-out charges, or surprise costs.
- Quality & Experience: Our engineers are fully qualified and experienced in all aspects of plumbing and heating.
- Customer Focus: We prioritize excellent customer service, and are committed to exceeding your expectations.
Our Promise
At Into Plumbing & Heating, we strive to deliver the highest quality services at competitive rates. We are confident in our expertise and stand by our work, offering comprehensive guarantees on all our installations and repairs.
Our Commitment
We take safety seriously and follow strict industry regulations to ensure the safety and well-being of our customers. Our engineers are fully insured and gas safe registered.
Exceptional Service and Expertise
Into Plumbing and Heating has been praised for their exceptional service and expertise in various reviews. Customers have commended the company's professionalism, politeness, and attention to detail. The team was found to be very clean and tidy, leaving the customers' homes spotless after the job was done. The company's pricing was also reasonable, providing excellent value for the quality of work provided.
Positive Experience
Several customers have had a positive experience with Into Plumbing and Heating, including Daniel Wood, who praised the company's polite and professional team, as well as their attention to detail and cleanliness. Les Banks, another satisfied customer, noted that the company provided a competitive quote and excellent service, while Richard Shorrocks appreciated the company's commitment to providing a high-quality service at a competitive price.
Attention to Detail
Customers have particularly praised the company's attention to detail, with Rob Honey noting that the technician was very clean and tidy, and Yana Holmwood appreciating the same thing. Jon Miller and Barry Hatt also praised the company's cleanliness, while SuzyK was impressed by the technician's ability to explain the problem in simple terms.
Area for Improvement
However, Cole McCarthy had a less positive experience, citing difficulties in contacting the company for after-sales support. He felt that returning customers were not valued as highly as new ones, and that the after-sales process needs to be improved.
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