Your trust is our promise. Your satisfaction is our guarantee.
At Heating Maintenance Services Ltd, we pride ourselves on being the complete solution for all your heating requirements. As local heating specialists, we've built a reputation on our expertise, reliability, and commitment to providing exceptional services to our customers in Worcestershire, Herefordshire, and beyond.
Our Story
From our humble beginnings as the Service Department of the Modern Heating Company, we've grown into a family-owned firm dedicated to delivering top-notch heating solutions. Our team of highly skilled engineers, installers, and office staff work together to provide an unparalleled level of service, ensuring that our customers receive the best possible experience. With over 60 years of combined experience, we're confident in our ability to tackle any heating-related problem or project.
Our Services
We offer a comprehensive range of services designed to cater to all your heating needs. Our team of experts is equipped to handle boiler repairs, servicing, and upgrades, as well as the installation of new systems. We're accredited Worcester Bosch Installers, and our work is backed by guarantees of up to 10 years. Additionally, we specialize in Johnson and Starley warm air heating, and we're proud to offer fixed-price servicing for added peace of mind.
For our commercial clients, we provide bespoke heating solutions, including boiler upgrades, system designs, and regular servicing. We also offer landlord gas safety certificates and fixed-price servicing to ensure compliance and efficiency.
Our Commitment
At Heating Maintenance Services Ltd, we're dedicated to providing an exceptional customer experience. We believe in building long-term relationships with our customers, and we're committed to delivering the highest standards of workmanship, reliability, and customer service. Whether you're a homeowner, landlord, or business owner, we're here to provide tailored solutions that meet your unique needs and exceed your expectations.
Our Values
- Experience: With over 60 years of combined experience, we're confident in our ability to tackle any heating-related problem or project.
- Teamwork: Our team of engineers, installers, and office staff work together to provide an unparalleled level of service.
- Accreditation: We're Worcester Bosch Accredited Installers, and our work is backed by guarantees of up to 10 years.
- Specialists: We specialize in Johnson and Starley warm air heating, and we're proud to offer fixed-price servicing for added peace of mind.
- Flexibility: We offer bespoke solutions tailored to meet the unique needs of our customers.
Positive Comments
The majority of the reviews are extremely positive, praising the company's professionalism, expertise, and excellent customer service. Many customers mention the friendly and helpful staff, with some commenting on the punctuality and tidiness of the work. Several reviewers highlight the company's competitive pricing and valued advice.
Negative Comments
One reviewer, Stuart Fox, had a very negative experience with the company. He felt that they were unprofessional, communicated poorly, and were rude. He felt that they had wasted his time and were unreliable.
Installations and Services
The company has installed various types of heating systems, including boilers, air conditioning units, and radiators. Additionally, they have provided maintenance and servicing services to ensure that customers' systems are running efficiently and effectively.
Staff and Professionalism
Several reviewers have mentioned the professionalism and expertise of the company's engineers and staff. They have been described as friendly, helpful, and knowledgeable, with some mentioning the excellent advice they received.
Follow-up and Aftercare
Many reviewers have praised the company's follow-up and aftercare services, with some mentioning that they receive regular reminders and updates about their boiler maintenance schedules.
Timeline and Punctuality
Several reviewers have praised the company's punctuality, with some mentioning that they arrived on time or even earlier than expected.
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