Improving your home, one pipe at a time
At Brian D Smith, we take great pride in our exceptional reputation throughout Dorset and the UK, built on our dedication to customer service and our ability to complete all plumbing and heating jobs quickly, efficiently, and most importantly, on time. Established in 1975, our family-run business has been providing top-notch plumbing, heating, and sanitary services to commercial, domestic, and industrial customers across the UK.
Our Services
As a family-run business, we pride ourselves on being specialists in all aspects of plumbing and heating. No job is too large or small for our experts. We work with commercial, domestic, and industrial customers in Poole, Dorset, and across the UK, providing a comprehensive service that covers all types of maintenance, repairs, and installations. Our team members are highly qualified and we are a member of the Approved Plumbers scheme, giving you peace of mind that you're in good hands. Our professional knowledge and skills ensure that you don't have to worry about a thing.
Design and Installations
Our professional team can work with you to design your dream bathroom and we will even carry out the installation. We take care of everything from design to completion, so all you need to do is tell us your vision. Our team of experts will work closely with you to bring your ideas to life, ensuring that the final result exceeds your expectations.
Why Choose Us
Our reputation speaks for itself, and each job is completed to the highest standard using only the best quality equipment available. We pride ourselves on being a family-run business that is dedicated to providing exceptional customer service, and our team is committed to ensuring that you are provided with a service of the highest quality.
Overall Impressions
The reviews for Brian are overwhelmingly positive, with all five reviewers giving him a perfect 5-star rating. The consensus is that Brian is a trustworthy, knowledgeable, and helpful individual who provides excellent service.
Service and Responsiveness
Many of the reviewers mention Brian's prompt response to emergencies and his ability to quickly solve problems. The reviews from Maria Starbuck and St Mary'S. Office highlight Brian's brilliant advice and guidance, both over the phone and on-site. This suggests that Brian is not only skilled at fixing issues but also provides excellent customer service.
Professionalism and Reliability
The reviewers from George Wareham, Maria Starbuck, and St Mary'S. Office all praise Brian's reliability and honesty, stating that he is a man of his word. This sense of reliability is crucial for any service provider, and Brian seems to have built a reputation for being dependable.
Knowledge and Expertise
All of the reviewers mention Brian's knowledge and expertise in plumbing. James Burland specifically notes that Brian is "quick, friendly, and knowledgeable" when it comes to both large and small plumbing jobs. This suggests that Brian has a deep understanding of plumbing and is able to apply that knowledge to a wide range of situations.
Consistency and Long-term Relationship
The reviews from George Wareham and St Mary'S. Office highlight Brian's consistency and reliability over a long period of time. George has worked with Brian since 2003, and St Mary'S. Office has used his services for both their school and personal needs. This suggests that Brian has built strong relationships with his clients and is able to provide ongoing support.
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