Your go-to for nationwide home repairs
At Go Assist, we understand that when your home appliances, plumbing, or electrical systems break down, it can be a stressful and frustrating experience. That's why we're here to provide a one-stop solution for homeowners and landlords, offering a comprehensive range of services to get your home back to normal in no time.
Our Services
We provide a full home breakdown solution across the UK, offering low-price repairs for appliances, boilers, plumbing, drainage, and electrical faults. Our team of qualified and experienced engineers are dedicated to providing a fast response, with same-day or next-day bookings available. We pride ourselves on our impressive engineer response time and first-time fix rate, ensuring that you can get back to your daily routine with minimal disruption.
Our services include appliance repairs for washing machines, ovens, dishwashers, and more, as well as boiler repairs, servicing, and installations. We also offer plumbing repairs, installations, and maintenance, including emergency plumber services, leak repairs, and drain unblocking. Additionally, our electrical repairs and installations cover fault finding, lighting repairs, plug socket repairs, and EICR certificates.
Why Choose Us?
At Go Assist, we appreciate that finding someone to let into your home can be stressful, which is why we only work with vetted and approved engineers who meet our high standards. We believe in transparency, which is why we offer a fixed-price repair or labour-only option, with no hidden bills or rogue traders. We're proud to work directly with some of the largest brands, such as Whirlpool, Miele, Hotpoint, Maytag, and Indesit, to ensure that you receive the highest level of service.
Landlord Services
We also provide services to help landlords abide by the necessary rules and regulations, including boiler services, EPCS, and EICRs in rented properties. Our team is dedicated to providing a reliable, quick, and easy solution for all your home repair needs.
Poor Customer Service
The majority of customers who have reviewed Go Assist have had a negative experience with the company. Many have criticized the company for its poor communication and unprofessional behavior. Some have experienced long wait times on the phone or have been left on hold for extended periods of time. Others have been left feeling frustrated and disappointed after being unable to get their appliances repaired in a timely manner.
Inconsistent and Overpriced Service
Several customers have reported that the company has failed to deliver on its promises. They have been left paying for services that were not performed or have been charged exorbitant amounts of money for work that was not completed. Some have even been told that a fault was fixable, only to be charged extra for parts and labor.
Unreliable and Unresponsive
Many customers have reported difficulty in getting in touch with the company, with some being left on hold for extended periods of time or having their calls unanswered. Others have reported receiving poor excuses or being told that their appliance cannot be repaired, only to have the company later claim that it can be fixed for an additional fee.
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