Reliable, Professional, and Committed to Excellence
About Our Company
Lord Combustion Services boasts over 35 years of expertise in the commercial heating, ventilation, and air conditioning (HVAC) industry. With a diverse team of qualified engineers and project managers, we provide comprehensive services tailored to meet the diverse needs of businesses in the West Midlands and beyond.
Our Expertise
We offer a comprehensive range of services, encompassing:
Commercial Heating Service & Repair
- Comprehensive boiler servicing and repair for all leading brands and models
- 24/7 emergency call-out service for urgent repairs
- Planned maintenance contracts to prevent costly breakdowns and maximize efficiency
Air Conditioning
- Installation, service, and repair of all types of air conditioning and ventilation systems
- Certification and compliance with F-Gas regulations
- Comprehensive diagnostics and troubleshooting for efficient system performance
Commercial Catering & Industrial Services
- Specialized services for kitchens, catering facilities, and industrial plants
- Expertise in boiler installations, repairs, and safety inspections
- Design and implementation of energy-efficient solutions
Building & Energy Management
- Design and installation of Building Management Systems (BMS)
- Development of customized energy-efficiency strategies
- Comprehensive building envelope assessments and recommendations
Our Commitment
Lord Combustion Services is committed to:
- Providing exceptional customer service and clear communication throughout every project
- Delivering high-quality workmanship and using the most reliable materials
- Working collaboratively with clients to achieve sustainable and efficient solutions
- Investing in the development of our highly skilled team of professionals
Our Values
Our values underpin every aspect of our work:
- Professionalism: We conduct ourselves with integrity and respect, prioritizing safety and client needs.
- Quality: We deliver work that consistently exceeds expectations and industry standards.
- Innovation: We embrace new technologies and methodologies to improve efficiency and sustainability.
- Customer Focus: We prioritize client satisfaction through personalized attention and clear communication.
Company Performance
The overall performance of Lord Combustion is a mixed bag, with some customers experiencing excellent service while others have had terrible experiences.
Positive Experiences
Customers who have had positive experiences with Lord Combustion have praised the company's attention to detail, friendly and knowledgeable engineers, and high levels of service and workmanship. Some have also commended the company's professionalism, punctuality, and ability to meet client needs.
Negative Experiences
On the other hand, some customers have had dreadful experiences with Lord Combustion, citing issues such as poor customer service, a lack of accountability, and unscrupulous business practices. Some have also reported feeling disrespected and mistrusted in their own homes, with one customer even being blocked by the company after attempting to contact them.
Common Themes
One common theme among the negative reviews is a sense of disappointment and frustration with the company's customer service and communication. Some customers have reported feeling ignored or dismissed by the company, which has led to feelings of anxiety and stress.
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