Expert Heating and Plumbing Solutions for a Warmer Tomorrow
Lovatts Heating Ltd is a well-established business that has been serving the communities of Cirencester, Swindon, and Cheltenham since 1972. Our team of highly skilled and experienced heating and plumbing specialists are dedicated to providing top-notch services to our customers. We take pride in our ability to offer a comprehensive range of services, including boiler installations, servicing, and repairs, central heating installations, bathroom installations, and general plumbing services.
Our Services
Our team is fully qualified and registered with the relevant governing bodies, including Gas Safe and OFTEC, ensuring that all work is carried out to the highest standards. We understand the importance of providing reliable and efficient heating and plumbing systems, which is why we only use high-quality materials and equipment. Our services include:
- Boiler installations, servicing, and repairs for gas, LPG, oil-fired, and Electrastream boilers
- Central heating installations, including underfloor heating and solar panel systems
- Bathroom installations, including tiling, and general plumbing work
- General plumbing services, including burst pipe repairs and much more
About Our Team
Our business was founded by John Lovatt, who is still at the helm today. We started as a central heating installation business, but due to high demand from customers, we quickly expanded our services to include boiler servicing and repairs. Over the years, we have built a reputation for providing excellent customer service, reliability, and competitive pricing.
Why Choose Us?
At Lovatts Heating Ltd, we understand the importance of providing a hassle-free service that meets the specific needs of our customers. We are committed to:
- Providing a prompt and reliable service
- Offering competitive pricing for all our services
- Ensuring that all work is carried out to the highest standards
- Providing a comprehensive range of services to meet our customers' needs
Testimonials
Don't just take our word for it! Our customers have been kind enough to share their experiences with us:
- "Excellent service from call handling to removing rads for decorating reasons and reinstallation. Happy to recommend and use it again." - Anthony Druett
- "I have used Lovatts for 20 or more years. They are knowledgeable and reliable. Work is costed competitively and carried out to a high standard." - Janet Seymour
Poor Customer Service and No Follow-up
Several customers have been left frustrated with the service provided by Lovatts. Author Kev C. had a poor experience, with a two-week delay in receiving a quote for a new oil boiler installation. This was despite the company's representatives promising a quote by Tuesday or Wednesday of the following week. The lack of follow-up and poor communication has left Kev feeling as though his time was wasted.
Excellent Service and Recommendations
On the other hand, many customers have praised the company's excellent service. Authors Anthony Druett, Pauline Tuckey, Denise Smallman, Janet Seymour, and Mush Warriner have all had positive experiences with Lovatts. These customers have praised the company's responsiveness, helpfulness, and competitive pricing. They have also commended the company's ability to provide a high-quality service, with attention to detail and a commitment to customer satisfaction.
Disappointing Experience with No Follow-up
Author HouseofCheese had a disappointing experience with Lovatts. The company failed to show up for a scheduled appointment to quote for a replacement gas boiler, despite repeated checks with the company by phone. This left HouseofCheese without heating or hot water for a week, and they were left feeling frustrated and disappointed.
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