At Dorchester Boiler Solutions Ltd, we are a family-run business based in Dorchester, covering the whole of the south coast and beyond. Our business was established in 2017 by myself and my wife, and since then, I have gained valuable knowledge and skills in renewable technologies such as heat pumps and air conditioning. This expertise has enabled us to integrate new low-temperature heating systems into existing properties, conforming to the new building control regulations.
Our Mission
Our mission is to offer our customers the best possible service, striving to improve our business to inspire and implement environmentally friendly solutions. We aim to deliver our very best work every single day across our services, recognising that our customers are at the heart of our business.
Our Values
We believe that our values are the foundation of our business, and we strive to go above and beyond for our customers no matter the challenge. We aim to build long-term relationships with our clients, providing them with exceptional service and tailored solutions that meet their unique needs.
Expertise
With years of experience in the air conditioning industry, our engineer is a highly skilled and fully certified technician. Our expertise encompasses a wide range of services, including installation, maintenance, and repairs. Whether you need a new air conditioning system installed, or your existing system repaired, we have the knowledge and expertise to handle it all.
Air Conditioning Services
Our environmentally friendly air conditioning systems are filled with a R32 refrigerant, providing high-quality, purified air that helps to alleviate breathing difficulties caused by allergies or asthma. Our systems are suitable for a wide range of applications, providing both heating and cooling solutions for residential and commercial properties.
Heat Pump Services
In addition to air conditioning, we also offer heat pump services, providing customers with a convenient and efficient way to heat and cool their homes. Our heat pumps are environmentally friendly, producing minimal carbon emissions and helping to reduce energy bills.
Boiler Services
We also offer a range of boiler services, including installation, maintenance, and repair. Our experienced engineers are trained to work on a wide range of boilers, including modern and older systems.
Why Choose Us
At Dorchester Boiler Solutions, we pride ourselves on our exceptional customer service, expert knowledge, and commitment to environmentally friendly solutions. We believe that our unique blend of traditional values and innovative thinking sets us apart from other companies in the industry.
Overview of Reviews
The reviews of Dorchester Boiler Solutions are overwhelmingly positive, with all reviewers giving a 5-star rating. The reviewers praise Wayne, the owner, for his exceptional service, professionalism, and friendly demeanor.
Quality of Work
The reviewers are extremely satisfied with the quality of work provided by Dorchester Boiler Solutions. They praise Wayne's competence, reliability, and attention to detail in installing and repairing heating systems, boilers, and plumbing fixtures.
Response Time and Communication
Many reviewers comment on the prompt response time, with some even receiving same-day service. Wayne is praised for his excellent communication, keeping customers informed throughout the process and providing helpful advice.
Professionalism and Trustworthiness
Reviewers consistently mention Wayne's professionalism, trustworthiness, and kindness. They appreciate his adherence to COVID guidelines and his willingness to go the extra mile to ensure customer satisfaction.
Pricing and Value
Several reviewers comment on the reasonable pricing and excellent value for money provided by Dorchester Boiler Solutions.
Recommendations
All reviewers highly recommend Dorchester Boiler Solutions to others, citing Wayne's exceptional service, professionalism, and reliability.
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