Delivering a Safer Service with a Smaller Footprint
Welcome to Tonepohl, Devon's premier plumbing company. We have been serving the people of Devon for 12 years, and our team brings over 100 years of combined experience to the table. We specialise in a wide range of domestic plumbing, heating, and gas services, and our commitment to quality, reliability, and impeccable standards has earned us an excellent reputation.
At Tonepohl, we pride ourselves on our customer-focused approach. We understand that plumbing and heating issues can be stressful, which is why we go above and beyond to make the process as smooth and hassle-free as possible. Our team of specialist plumbing engineers is made up of highly skilled and motivated professionals who take great pride in their work. They are committed to providing a safe, professional, and high-quality plumbing service, and they always treat our customers' homes with the utmost care and respect.
Our Services
At Tonepohl, we offer a wide range of plumbing and heating services to meet your needs. Whether you need a plumber urgently or are looking to book an annual boiler service, we are here to help. Here are some of the services we offer:
- General Plumbing: Our team of expert plumbers can handle any general plumbing issue you may have, from leaks and burst pipes to toilet repairs and shower installations.
- Heating & Boilers: We specialise in heating and boiler installations, repairs, and maintenance. We are accredited installers of leading brands of boilers, including Worcester, Grant, and Valliant.
- Gas & LPG: Our Gas Safe registered engineers are fully qualified to work with both natural gas and LPG. Whether you need a gas appliance installed, repaired, or serviced, we've got you covered.
- Oil Services: We also offer a range of oil services, including oil boiler installations, repairs, and maintenance.
- Bathrooms: From design to installation, our team can handle all aspects of your bathroom project. We offer a wide range of bathroom suites and fittings to suit any style and budget.
- Landlord Gas Certificates: If you're a landlord, we can help you meet your legal obligations by providing landlord gas certificates.
At Tonepohl, we are committed to providing impeccable workmanship and an overall high-quality service. We understand that plumbing and heating issues can be stressful, which is why we strive to make the process as smooth and hassle-free as possible. If you have any questions or would like to book a appointment, please don't hesitate to get in touch.
Overall Impressions
The reviews highlight the exceptional service provided by CR Tonepohl Plumbing & Heating, with customers praising the company's prompt response, professional engineers, and high-quality work.
Key Strengths
- Prompt Response: Many customers appreciated the quick response they received from the company, with some even receiving same-day or next-day service.
- Professional Engineers: The engineers were consistently praised for their expertise, politeness, and friendly demeanor.
- High-Quality Work: Customers were highly satisfied with the quality of work, with many mentioning that the work was carried out to a high standard and that they were pleased with the results.
- Efficient Communication: The company's communication was commended, with customers appreciating the prompt updates and clear explanations provided throughout the process.
- Reasonable Pricing: Many customers felt that the prices were reasonable, given the high-quality service provided.
Customer Experience
Customers praised the company's attention to detail, with some mentioning that the engineers took the time to explain the work being done and offered helpful advice. The company's sensitivity to vulnerable customers, such as the elderly, was also noted.