Your Partner for a Heating Solution
A Family-Run Business Providing Reliable Heating Solutions Across the North West
DDWilson Gas & Heating Engineers has been proudly serving the Liverpool and Merseyside areas for over 25 years. As a trusted and experienced team of gas engineers and plumbers, we're dedicated to keeping homes and businesses warm, comfortable, and efficient.
Our Expertise
We offer a comprehensive range of services to meet all your heating and plumbing needs, including:
For Homes
- Boiler Installations & Upgrades: Free, no-obligation quotes for new boilers and efficient upgrades to keep your home warm and save on bills.
- Central Heating & Radiators: Installation, servicing, and repairs to ensure optimal performance and safety.
- Boiler Repairs & Breakdowns: Diagnosing and fixing all types of boiler problems quickly and efficiently.
- Plumbing Services: From leaky taps to full central heating systems, our skilled plumbers handle it all.
- General Heating & Ventilation: Comprehensive assessments and solutions to improve the comfort and efficiency of your home.
For Businesses
- Commercial Boiler Services: Comprehensive care for boilers in offices, hotels, and other businesses.
- Commercial Gas Services: Safe and reliable installation, maintenance, and repair of gas appliances.
- Energy Efficiency Audits: Identify potential savings and optimize your energy consumption.
Our Values
At DDWilson, we believe in:
- Customer satisfaction: We're dedicated to providing exceptional customer service, responding quickly, and remaining available throughout the process.
- Transparency & honesty: We provide upfront pricing and clear communication, with no hidden fees or surprises.
- Quality workmanship: Our engineers are highly skilled and certified, ensuring the highest standards in every job.
- Community involvement: We actively support local charities and believe in building strong relationships with our customers.
Join us on your journey to a comfortable and efficient home or business. Contact us today for a free consultation and discover the difference the DDWilson difference makes!
Professionalism and Service
The reviewers have consistently praised DD Wilson Gas and Heating Engineers Ltd. for their professionalism and exceptional service. The company's ability to respond promptly to requests for assistance and to keep customers informed throughout the installation process has been particularly noteworthy.
Installation and Workmanship
The installation of the boilers and related work has been carried out to a high standard, with reviewers praising the attention to detail and the care taken to ensure minimal disruption to their daily lives. The service engineers have been described as knowledgeable, efficient, and tidy, leaving the work area clean and free of mess.
Customer Service
The company's customer service has been commended for its prompt and courteous nature, with reviewers appreciative of the friendly and approachable staff. The team's willingness to go the extra mile to ensure customer satisfaction has been particularly notable, with several reviewers mentioning instances where the company exceeded their expectations.
Reputation and Recommendations
The reviewers have consistently expressed their intention to recommend DD Wilson Gas and Heating Engineers Ltd. to friends, family, and colleagues, citing the company's excellent reputation and commitment to providing top-notch service.
Exceptional Service - A Sticking Point?
One reviewer, Giuseppe Spinuso, offered a stark contrast to the overwhelmingly positive reviews, expressing disappointment with the company's customer service. His experience was marred by a lack of response to his urgent request for assistance, leading to a perceived lack of empathy and a sense of abandonment.
