Who we are
Platinum Boiler Installations was established in 2014 with a vision to provide high-quality, affordable, and reliable boiler installation services to homes in Walsall, Sutton Coldfield, and the surrounding areas. We are a fully insured company, operating with the utmost professionalism and respect for our customers.
Our Mission
Our mission is to make the process of getting a new boiler as smooth and stress-free as possible. We prioritize:
- Transparency: Providing clear and honest pricing, with no hidden fees or surprises.
- Efficiency: Completing installations quickly and efficiently, minimizing disruption to your daily life.
- Excellence: Installing high-quality, reliable boilers from trusted manufacturers.
- Customer satisfaction: Delivering exceptional customer service, ensuring your complete satisfaction.
Our Services
We offer a comprehensive range of services related to boilers, including:
Boiler Installation
- Supply and installation of new boilers from leading brands like Worcester Bosch, Bosch, and Voken.
- Free, no-obligation quotes.
- Efficient and skilled installation by experienced engineers.
Boiler Replacement
- Removal and disposal of your old boiler.
- Installation of a new boiler tailored to your needs.
- Comprehensive safety checks and system testing.
Boiler Repair and Servicing
- Efficient diagnosis and repair of all common boiler issues.
- Regular servicing to ensure optimal efficiency and safety.
Additional Services
- Boiler finance options to suit your budget.
- Emergency boiler repairs available.
- Comprehensive boiler maintenance plans.
Why Choose Platinum Boiler Installations?
With over 8 years of experience, we understand the importance of a reliable and efficient heating system in your home. We are committed to:
- Competitive prices: We offer fair and transparent pricing, always providing upfront quotes.
- Professionalism: Our engineers are highly skilled and experienced, ensuring quality workmanship.
- Customer-centric approach: We prioritize your needs and provide personalized recommendations.
- Guaranteed work: We offer extended warranties on all installations and repairs.
Boiler Installations and Services
The reviews for Platinum Boiler Installations & Matt, a company offering boiler installation and services, are a mixed bag. While some reviewers have had extremely positive experiences, others have been left disappointed.
Service Standards
Several reviewers have praised Matt and his team for their exceptional service standards. They have expressed gratitude for their professionalism, punctuality, and attention to detail. Matt has been described as pleasant, efficient, and honest, and his team has been commended for their tidiness and ability to work effectively.
Communication Breakdown
On the other hand, one reviewer has expressed disappointment with the company's failure to respond to their requests for an annual boiler service. Despite attempting to contact the company using various methods, including phone, email, and personal visits, the reviewer was unable to get a response.
Pricing and Value
Several reviewers have praised Matt's pricing as being competitive and transparent. They have also commended him for providing excellent value for money and being willing to explore alternatives, such as repairing the existing boiler, before recommending a new installation.
Worcester Bosch Installations
The company's partnership with Worcester Bosch has been highlighted as a major advantage. Reviewers have praised Matt's expertise in installing Worcester Bosch boilers and his willingness to provide ongoing support and maintenance.
Conclusion
While Platinum Boiler Installations & Matt has had its share of success stories, the company's failure to respond to requests for service has left one reviewer feeling disappointed. However, the majority of reviewers have been extremely satisfied with the company's services and would recommend them to others.
