Protecting your well-being, safeguarding your property
At 1st Choice Plumbing & Heating Ltd, we pride ourselves on our efficient and friendly service, striving to achieve 100% customer satisfaction. With over a decade's experience within the plumbing and heating industry, we have gained an enviable reputation for honesty, customer satisfaction, and value for money.
As a Glasgow-based plumbing and heating company, we operate throughout the whole of Glasgow and the surrounding areas. We are Gas Safe Registered and fully insured, ensuring you can be assured of the highest quality of service and workmanship from our professional and skilled tradesmen.
Our extensive experience and qualifications enable us to carry out all types of plumbing work quickly and efficiently. We specialise in a wide range of services, including bathroom installations, kitchen installations, radiator repairs, boiler servicing, central heating repairs, and much more.
Whether you are looking for a reliable plumber to carry out an installation, upgrade your boiler, or fix a leak, we are here to help. Our team of experts is dedicated to providing a comprehensive plumbing service, maintaining a high standard of customer satisfaction at all times.
Our Services
Plumbing
As a comprehensive plumbing service, we cover all aspects of plumbing work, from leaky taps and burst pipes to complete new bathroom suites. Our services include:
- Bathroom installations
- Kitchen installations
- Radiator repairs and maintenance
- Boiler servicing
- Central heating repairs
- Water tank replacement
- Dishwasher installations
Heating
At 1st Choice Plumbing & Heating Ltd, we provide a complete heating service, always maintaining a high standard of customer satisfaction. Our heating services include:
- Boiler installations
- Boiler servicing
- Central heating repairs
- Gas Safety checks
Commercial & Catering
We specialise in all types of commercial and catering services, including:
- Commercial kitchen installations
- Catering equipment installations
- Commercial heating and plumbing services
Property Maintenance
We offer a complete property maintenance service, providing you with peace of mind in delivering the complete property maintenance service needed. Our property maintenance services include:
- General maintenance
- Repair and maintenance of properties
- Property refurbishments
Why Choose Us
At 1st Choice Plumbing & Heating Ltd, we take pride in our commitment to excellence, honesty, and customer satisfaction. Our experienced and skilled tradesmen ensure that all work is carried out to the highest standards, and at very competitive prices.
We have built a reputation for providing a high-quality service, as evident in our excellent testimonials from satisfied customers, including TV presenter Carol Smiley, top photographer Ian McNicol, film producer Marie Oleson, and Bertie Vogt's family.
If you are looking for a reliable and trustworthy plumbing and heating company, look no further than 1st Choice Plumbing & Heating Ltd. Contact us today to discuss your requirements and receive a free quotation.
Overall Experience
The reviews provide a mixed bag of experiences with 1st Choice Plumbing. On the positive side, several customers reported prompt responses, excellent service, and high-quality workmanship. However, some customers experienced poor communication, missed appointments, and overcharging for services.
Positive Aspects
Quick Response and Excellent Service
Several customers praised the company's quick response time, with some even receiving same-day or next-day service for urgent issues. The technicians were described as brilliant, helpful, and knowledgeable, with one customer stating that they felt like they had their own personal boiler service.
Good Communication
Some customers appreciated the company's good communication, with technicians keeping them informed throughout the process and following up after the job was completed.
Negative Aspects
Poor Communication
Several customers experienced poor communication from the company, with missed appointments, lack of updates, and unreturned calls. One customer had to chase the company multiple times for updates on a job that took months to complete.
Overcharging and Hidden Fees
Some customers felt that they were overcharged for services, with one customer being asked to pay an unexpected 100 charge for disconnecting a functional cooker. Another customer was quoted one price over the phone but was charged more than that for the final job.
Unprofessional Behavior
One customer reported feeling uneasy about paying in cash without an invoice, and another customer was not given a cost estimate for the work done.