Trust us to keep you warm and safe, every day!
Welcome to Glowzone Sussex Ltd, the premier, independent gas, heating and plumbing business in Brighton and Hove, Sussex. We pride ourselves on providing a comprehensive range of services to cater to all domestic and business clients' heating and plumbing requirements. Our team of experienced engineers have over 70 years of combined experience, working on a diverse range of boilers and systems. We believe in providing a unique level of quality of service, achieved through considerable investment in our systems and dedicated staff.
Our Services
We offer a wide range of services, including boiler installations, boiler repairs, burst pipes, central heating installations, gas safety inspections, general plumbing, hob and gas oven fitting, immersion tank replacements and repairs, kitchen sinks and waste disposals, landlord safety certificates, leaks, overflows, power flushing, and replacement radiators. We cater to all domestic and business clients' heating and plumbing requirements. As accredited installers of Worcester Bosch, we can offer comprehensive warranties of up to 10 years on our quality boiler installations. We also provide free, professional no-obligation quotations upon request.
Our Commitment to Quality
To ensure our customers receive a high standard of workmanship and professionalism, our company is accredited and monitored by several trade and industry bodies. Our experienced and helpful staff will always be happy to assist you with any queries or concerns you may have. We believe in providing a reliable and reputable service, which is reflected in our enviable reputation for being a trustworthy and reliable company.
Areas We Cover
We cover a wide range of areas, including Brighton, Hove, Hassocks, Keymer, Hurstpierpoint, Burgess Hill, Haywards Heath, Lewes, Rottingdean, Peacehaven, Newhaven, Eastbourne, Southwick, Shoreham, Lancing, and Worthing.
General Overview
The reviews are mostly positive, with the majority of customers praising the company's efficiency, professionalism, and reliability.
Positive Reviews
Excellent Service
Many customers have expressed their satisfaction with the company's service, citing prompt responses, tidy and polite engineers, and efficient solutions to their problems. Some have even praised the company's ability to explain what they are doing and why, helping customers understand their heating systems better.
Reliable and Friendly Engineers
Several reviewers have commended the engineers who attended to their issues, describing them as friendly, courteous, and helpful. Some have even mentioned that the engineers took the time to explain what they were doing and tidied up after themselves.
Professionalism and Efficiency
A number of customers have praised the company's professionalism and efficiency, from the initial quote to the completion of the job. Some have noted that the work was done quickly and to a high standard, with minimal disruption to their daily lives.
Negative Reviews
Unreliability and Poor Communication
One customer has expressed dissatisfaction with the company's unreliability and poor communication, citing a missed appointment and lack of notification.
Overpricing
Another customer has complained about the high price charged for a diagnosis and quoted repair, feeling that the company does not value long-term customers.
