Transforming Your Living Space with Excellence
At BJC Bathrooms & Kitchens 2B, we are a reliable family-run business with over 15 years of experience in the bathroom and kitchen design and installation industry. Our team of experienced designers, fitters, and plumbers have one goal in mind: to provide you with the highest quality service and products, tailored to your specific needs. With a personal approach, we ensure that every customer receives the attention they deserve, from consultation to completion.
Our Services
Whether you're looking to upgrade your kitchen or bathroom, or starting from scratch, we can help. Our services include:
- Kitchen design and installation: From planning to completion, we'll work with you to create your dream kitchen.
- Bathroom design and installation: Enhance your bathroom with our expert design and installation services.
- Supply only: Purchase your bathroom and kitchen essentials from our showroom and get the best quality products.
- Fully refurbish your kitchen or bathroom: Leave the work to us, and we'll take care of every aspect of the project.
Our Values
At BJC Bathrooms & Kitchens 2B, we pride ourselves on our attention to detail and commitment to quality. We employ professional fitters and plumbers, ensuring a high-standard finish on every project. We'll work closely with you to understand your needs, providing a personalized service that meets your specific requirements.
Why Choose Us
Here are just a few reasons why we stand out from the competition:
- Free, no-obligation quotes: We'll visit you at a time convenient to you, providing a clear and competitive quote.
- Professional fitters and plumbers: Our team is made up of experienced professionals, ensuring a high-standard finish and a professional service.
- Attention to detail: We pay close attention to every aspect of our work, ensuring you receive the highest level of quality and service.
Visit Us
Come and visit our new showroom at Tyneview Retail Park, situated in the heart of Prudhoe. We're open Monday to Friday from 9 am to 5 pm, Saturday from 9 am to 5 pm, and Sunday from 10 am to 4 pm. Our experienced team is always happy to discuss your requirements and offer expert advice.
Overall Experience
The majority of customers had a fantastic experience with BJC Bathrooms, praising the high-quality bathrooms, excellent service, and superb workmanship. Many customers highly recommended the company, citing the helpful and friendly staff, particularly Dave, Craig, Peter, Ben, and James.
Work Quality and Staff
The workmanship of the installation team, including Craig and Peter, was consistently praised for being of high standard, with nothing being too much trouble for them. The staff in the showroom were also commended for their helpfulness and explanations throughout the process.
Communication and Problem-Solving
Some customers appreciated the company's ability to come up with alternatives when things didn't go according to plan, demonstrating their problem-solving skills and commitment to customer satisfaction.
Delays and Issues
A few customers experienced delays, but most were understanding and acknowledged that the issues were eventually resolved. However, two customers had negative experiences, citing poor communication, unmet deadlines, and unfinished work, leading to frustration and stress.