Efficiency, Quality, and Customer Satisfaction - Our Promise to You!
At Rapid Response Maintenance Ltd, we pride ourselves on being one of the leading maintenance companies in the region. With a long history in maintenance and all associated services around domestic properties, we are very well recognised in the market. Our highly experienced and qualified team of tradesmen and women provide a wide and varied range of services, including Gas Works & Heating, Plumbing Works, Electrical Works, Structural Works, Damp & Remedial Works, Major Building Works, Window & Door Maintenance, and Specialist Works.
Our Services
We understand the importance of providing top-notch services to our clients, which is why we offer a comprehensive range of solutions to cater to all their maintenance needs. Our Gas Works & Heating services ensure that your heating systems are functioning efficiently, while our Plumbing Works team is equipped to handle all kinds of plumbing jobs. Our Electrical Works team is experienced in carrying out electrical installations, repairs, and maintenance, while our Structural Works team can handle any structural issues. Our Damp & Remedial Works team is trained to identify and rectify dampness and associated issues, and our Major Building Works team can undertake large-scale construction projects. Additionally, our Window & Door Maintenance team is skilled in repairing and maintaining windows and doors, and our Specialist Works team can handle non-licensed asbestos works, Legionella testing, and other specialist services.
Our Approach
We take pride in our approach to maintenance, which is built around efficiency, quality, and customer satisfaction. We utilise the latest technology to manage projects, ensuring seamless communication and timely completion. Our projects are managed utilising cloud-based technology that integrates with standard Microsoft software, providing a seamless stream of up-to-date information on all projects. We also have a highly professional administrative and project management team at our base in Essex, as well as talented and highly professional specialist tradespeople who continually provide an exemplary service.
Our Accreditations
We are a highly accredited company, holding all required and relevant accreditations and training certificates for the services we provide. We are committed to ensuring that our technicians are fully trained and qualified to carry out all aspects of maintenance and construction work.
Testimonials
Don't just take our word for it! Our customers have praised our team for their high-quality work, professionalism, and efficient service. We are proud to boast an enviable client base across a multitude of sectors, including facilities management, property and asset management companies, and large private portfolio owners.
Excellent Service and Workmanship
The reviews for Rapid Response are overwhelmingly positive, with many customers praising the company's excellent service, workmanship, and professionalism. Many reviewers have experienced a high level of customer service, with quick responses to their queries and pleasant interactions with the company's staff.
Polite and Professional Workmen
Several reviewers have highlighted the politeness and professionalism of the workmen who have carried out work at their premises. They have praised the workers' hard-work, attention to detail, and ability to complete tasks efficiently and effectively.
Transforming Bathrooms and Homes
Some reviewers have had significant work carried out, including bathroom upgrades and renovations, and have been thrilled with the results. One reviewer highlighted the transformative effect that Rapid Response had on their bathroom, describing the work as "amazing" and praising the company's attention to detail.
Emergency Response and Expertise
Several reviewers have praised Rapid Response's emergency response and expertise in fixing problems quickly and effectively. One reviewer, who had an emergency boiler repair, appreciated the company's prompt and professional response.
Unsatisfactory Experience
One reviewer experienced an unsatisfactory experience with Rapid Response, citing poor communication and a lack of interest in completing the work. This reviewer expressed disappointment and would not recommend the company.
