Reliable, Skilled Plumbers You Can Count On
At Abacus Flame, we pride ourselves on being a local, independent plumbing and boiler specialist, serving the Eastbourne and Sussex area. Our team of experienced and DBS-certified engineers has a wealth of expertise in gas, LPG plumbing, central heating, and boiler repairs and installations. With a strong focus on customer satisfaction, we strive to deliver high-quality services that meet the highest standards.
Our Services
We understand that a faulty boiler or a dripping tap can be frustrating and stressful. That's why we offer a comprehensive range of services to ensure that your home is warm, comfortable, and well-maintained. Our services include:
- Plumbing: From minor faults to comprehensive plumbing solutions, we can help with everything from leaky taps to kitchen and bathroom installations.
- Heating: Whether you need boiler repairs, maintenance, or new installations, our team is equipped to cater to your heating needs.
- Bathrooms: We offer bespoke bathroom installations and refurbishments to transform your bathroom into a haven of relaxation and comfort.
- Gas Services: Our Gas Safe-registered engineers provide expert maintenance, repairs, and installations for domestic and commercial gas systems.
- Commercial Gas Services: Whether you're a business or homeowner, we offer bespoke commercial gas services, including power flushing and solid fuel installation.
Our History
Abacus Flame was founded in 2010 by Rob and Noel, who combined their two similar businesses to offer a comprehensive service to their customers across Eastbourne. Since its inception, our company has grown and expanded its services to cater to the diverse needs of our customers.
What Our Customers Say
Our customers rave about our exceptional services, and we're proud to share their testimonials: "I have used this firm for years (commercially and personally) and they have never let me down. Even when a problem has been found, they are quick to sort and hassle-free. Honest advice is always given." - Matthew
Get in Touch
For any plumbing, heating, or gas-related queries, contact us today on 01323 648 083 or email info@abacusflame.co.uk. Let us help you with your plumbing needs and ensure that your home remains warm and comfortable all year round.
Promptness and Professionalism
Several reviewers praised Abacus Flame for their prompt responses and professionalism. Many mentioned that the engineers arrived on time, were courteous, and knowledgeable in their work.
Quality of Work
Reviewers were highly satisfied with the quality of work provided by Abacus Flame. They reported that the engineers did a great job, cleared up any mess, and ensured that the areas were left spotless.
Excellent Customer Service
The customer service team at Abacus Flame received high praise from reviewers. They were described as patient, friendly, and helpful, with some reviewers specifically mentioning the excellent service received from Louise and other team members.
Gas Safety and Certification
Abacus Flame's expertise in gas safety and certification was highlighted by several reviewers. They were praised for their thoroughness and professionalism in carrying out gas locker services and providing safety certificates.
Positive Experiences
Many reviewers reported having positive experiences with Abacus Flame, with some stating that they would highly recommend the company to others.
Negative Experiences
However, not all reviewers had positive experiences. A few mentioned that the work was not carried out as quoted, with one reviewer reporting that they were unpleasantly surprised by the condition of the replaced hose. Another reviewer reported a lack of responsiveness from the office and repairmen, leading to frustration and disappointment.
