At Ginger Plumbing & Heating, we pride ourselves on our commitment to delivering a prompt, high-quality service that is tailored to meet the unique needs of each and every customer. As one of the most recognizable plumbing and heating engineers in Shropshire, we have built a reputation for excellence over the past two decades. Our proprietor, Keith Bown, has a wealth of experience in all aspects of plumbing and heating, and is dedicated to providing a service that is second to none.
Our Service
We offer a wide range of services, from emergency repairs to routine maintenance and installation work. Whether you need a burst pipe fixed, a central heating system installed, or a bathroom designed and fitted, we have the expertise and expertise to get the job done to the highest standard.
Customer Service Pledge
At Ginger Plumbing & Heating, we are committed to providing a service that is second to none. We believe that our customers deserve the best, and we strive to deliver a service that is:
- Punctual, with notifications of any delays
- Informative, with clear explanations of the problem and how it can be repaired
- Respectful of your property, leaving it in a clean and tidy state
- Transparent, providing you with all replaced or removed parts when requested
- Worked in accordance with current Gas Safe regulations, prioritizing safety
- Good value for money, with honest pricing for the work carried out
Areas We Serve
We are based in Shrewsbury, Shropshire, and serve all of the following geographical areas:
- Telford
- Shrewsbury
- Wem
- Newport
- Much Wenlock
- Broseley
- Bridgnorth
- Wellington
- Market Drayton
- Shifnal
- Atcham
- Cosford
What Our Customers Say
Here are some reviews from satisfied customers who have used our services in the past 12 months:
- "Keith always called us back and provided good advice and a good level of service. We are always satisfied and will continue to recommend his services!" - Ray & Linda Clews
- "Keith is utterly professional and I've already recommended him to friends. He works quickly and he's tenacious with any unforeseen problems." - Judy
- "Keith's excellent communication and advice with enthusiasm and keenness to give good service leaves me happy to recommend the Ginger Plumber." - Richard
- "Good, professional service, easy to deal with and would definitely recommend the Ginger Plumber, he is a cut above the rest." - Sam
Overview of Reviews
The reviews of Ginger Plumbing are overwhelmingly positive, with the majority of customers giving a 5-star rating.
Reliability and Work Ethic
Many reviewers praised Keith's reliability, punctuality, and work ethic. He was described as being efficient, tidy, and taking pride in his work. Several reviewers mentioned that he was always available to answer questions and provide support, even after the job was completed.
Customer Service
Keith's customer service was highly praised, with many reviewers describing him as helpful, professional, and courteous. He was willing to go the extra mile to ensure customer satisfaction, even if it meant advising against a job that wasn't necessary.
Quality of Work
The quality of Keith's work was consistently praised, with reviewers mentioning that he did an excellent job, was competent, and knew what he was doing.
Negative Comments
There was one negative review, which criticized Keith's professionalism towards other tradesmen, describing him as rude and arrogant.