Where warmth and comfort meet
Heat Sense is a trusted family-run plumbing and heating company based in Cambridge, Cambridgeshire. We have been providing high-quality services to residential and commercial clients in the region for many years. Our team of highly skilled and experienced engineers are dedicated to delivering exceptional service, ensuring your complete satisfaction.
Our Expertise
We offer a comprehensive range of services covering all your plumbing and heating needs, including:
Gas Boiler Repairs & Servicing
- Prompt response to gas boiler breakdowns
- Annual servicing to prevent future problems
- Repair of all major gas boiler brands
- Gas safety checks and certification
Plumbing Services
- Emergency plumbing repairs
- Leaky faucet and toilet repair
- Drain unblocking and repair
- Installation of new taps, toilets, and bathroom fixtures
- Comprehensive plumbing inspections and maintenance
Bathroom & Kitchen Installations
- Design and installation of modern bathrooms and kitchens
- Supply and fitting of high-quality bathroom and kitchen fixtures and appliances
- Attention to detail and meticulous craftsmanship
Our Commitment
At Heat Sense, we pride ourselves on:
- Prompt response: We understand the importance of prompt service, and respond swiftly to emergency calls.
- Quality workmanship: Our engineers are highly skilled and experienced in all aspects of plumbing and heating.
- Customer satisfaction: We are dedicated to providing exceptional customer service and ensuring your complete satisfaction.
- Communicative approach: We keep you informed every step of the way, providing clear explanations and options.
Our Values
Our values guide our actions and interactions:
- Integrity: We uphold the highest ethical standards and act with transparency.
- Professionalism: We conduct ourselves in a courteous and respectful manner.
- Responsibility: We take ownership of our work and strive to exceed expectations.
- Innovation: We stay updated with the latest industry trends and technologies to provide the best solutions.
Choose Heat Sense for
- Experienced and certified engineers
- Comprehensive service range
- Personalized and attentive customer care
- Competitive rates and transparent billing
- Satisfaction guarantee
Overview of Reviews
The reviews of Heat Sense, a heating system installation and repair company, are overwhelmingly positive, with the majority of customers expressing high satisfaction with the company's services.
Positive Feedback
Professionalism and Quality of Work
Many customers praised the professionalism and quality of work provided by Heat Sense, with several reviewers mentioning the company's ability to complete jobs efficiently and to a high standard.
Excellent Customer Service
Reviewers also commended the company's excellent customer service, citing the kindness, courtesy, and helpfulness of the staff.
Reliability and Trustworthiness
Several reviewers stated that they would highly recommend Heat Sense and would use the company again in the future, indicating a high level of trust and reliability.
Negative Feedback
Unpleasant Experience with Owner
One reviewer had a negative experience with the owner, Gary, who was accused of being rude and attempting to swindle insurance companies.
