Your Comfort is Our Priority
At Harpers Heating & Plumbing Ltd, we take pride in being one of the most highly recommended plumbing, heating, gas, and oil companies in the Bishop's Stortford, North Essex, and East Hertfordshire region. With over 25 years of experience, our permanent workforce of skilled Gas Safe and OFTEC registered engineers are dedicated to delivering exceptional services to our customers.
Our Services
Our breadth of services includes:
Boiler Installations: From traditional gas boilers to modern heat pumps and solar panels, we can help you find the best solution for your home or business.
Boiler Service & Repairs: Whether you're experiencing boiler issues or just need a routine service, our experienced engineers are on hand to help.
Oil Installations: We specialise in the installation of oil boilers and tanks for homes and businesses.
Plumbing & Bathrooms: From leaky faucets to complete bathroom renovations, our skilled plumbers are here to help.
Renewables: We offer a range of renewable energy solutions, including solar panels and heat pumps, to reduce your carbon footprint.
Finance Options: We understand that purchasing a new boiler can be a significant investment. That's why we offer flexible finance options to help spread the cost.
Why Choose Harpers?
With Harpers Heating & Plumbing, you can be assured of:
- Highly skilled and experienced engineers
- Fast response times and efficient services
- Competitive pricing and flexible finance options
- Professional and polite customer service
Our Commitment
At Harpers, we're committed to providing our customers with exceptional service, advice, and after-sales support. Our mission is to deliver a hassle-free experience, from the initial consultation to the completion of the works.
Our Team
Our team of experienced engineers and administrators are dedicated to delivering exceptional services and giving our customers the best possible experience.
What Our Customers Say
Don't just take our word for it - read what our satisfied customers have to say about their experiences with Harpers Heating & Plumbing.
Overall Experience
The reviews highlight a mixed bag of experiences with Harpers Heating & Plumbing, with some customers expressing satisfaction with the service, while others have had poor encounters.
Positive Aspects
Friendly and Hardworking Team
Many customers have praised the company's team, describing them as pleasant, hardworking, and punctual. Colin, in particular, has been singled out for his excellent work and friendly demeanor.
Efficient and Reliable Service
Several reviewers have commended the company's efficiency and reliability, stating that they would recommend the service to others.
Negative Aspects
Unprofessionalism and Poor Customer Service
Some customers have experienced unprofessionalism and poor customer service, including long wait times for visits, vague assessments, and a lack of concern for the customer. One reviewer even mentioned that the engineer seemed moody and uninterested.
Unresolved Issues and Argumentative Responses
A few customers have reported unresolved issues, such as a persistent low water pressure problem, and have received argumentative responses to their emails.
