Trust us to transform your property, transforming your life
At Unique Plumbing Supplies, we pride ourselves on being an ethically-run independent plumbers' merchant with a rich history that dates back to 2004. Since our inception, we have consistently strived to provide exceptional customer service, innovative products, and a commitment to supporting local businesses. Our goal is to remain the go-to destination for all your plumbing and heating needs, while also contributing to the local economy and boosting local employment.
Our Journey
Our journey began with a single branch in Eastleigh, where we started with a small team of just three members of staff. Over the years, we have expanded to five dynamic branches across Hampshire, with each location offering a range of products and services designed to meet the unique needs of our customers. Our Hedge End branch, for instance, is home to our state-of-the-art Bathroom Showroom, which showcases the latest bathroom designs and offers our customers unparalleled inspiration and expertise.
Our Commitment to Quality
At Unique Plumbing Supplies, we are committed to providing the highest level of quality products and services that meet the needs of our customers. We believe in building strong relationships with our customers, based on trust, reliability, and transparency. We understand that our customers expect more than just prompt delivery and efficient service; they want products that are built to last and solutions that meet their specific needs. That's why we've curated a range of quality products from reputable brands that are designed to provide long-lasting performance and value.
Our Values
At Unique Plumbing Supplies, we value integrity, expertise, and customer satisfaction above all else. We believe that our customers deserve the best, and we strive to deliver that by maintaining a high level of expertise in our team, staying up-to-date with the latest industry trends and advancements, and providing personalized service that meets the unique needs of each customer. We also believe in supporting local businesses and communities, which is why we remain committed to supporting local employment, innovation, and environmental sustainability.
Our Commitment to Safety
In these uncertain times, we're committed to ensuring the safety and well-being of our customers and staff. We've implemented stringent processes to prevent the spread of COVID-19, including providing antibacterial hand sanitiser at every entrance, regularly cleaning and airing our branches, and using sanitising kits in our delivery vans. We understand the importance of responsible business practices and are committed to protecting our customers, staff, and the environment.
Conclusion
At Unique Plumbing Supplies, we're proud of our legacy, our commitment to quality, and our ongoing commitment to the community. We believe that by working together, we can create a brighter future for all. If you value exceptional customer service, innovative products, and a commitment to supporting local businesses, then we invite you to join us on this journey. Whether you're a trade professional, a homeowner, or an architect looking for inspiration, we're here to help you bring your vision to life.
Overall impression
Unique Plumbing Supplies appears to be a highly-regarded local business, with all five reviewers giving them a perfect 5-star rating. The company's strengths seem to lie in its excellent stock availability, competitive pricing, professional and helpful staff, and commitment to customer service.
Stock availability and prices
Reviewers repeatedly praise the company's extensive range of plumbing supplies, stating that they have excellent stock availability. They also mention that the prices are decent, matching the high quality of the products and services.
Staff and customer service
The reviewers praise the staff at Unique Plumbing Supplies, describing them as professional, helpful, and honest. They are willing to go the extra mile to resolve issues and ensure customer satisfaction.
Long-term relationships
One reviewer, Daniel Buttler, has been using Unique Plumbing Supplies for 15 years and has developed a strong relationship with the team. He highlights their commitment to honesty and customer satisfaction, which has led to a long and successful partnership.
Local service
John McAuley, the final reviewer, praises the company's local service, mentioning how Mark, one of the staff members, was helpful in finding a specific plumbing part and meeting their needs.
