Perfect partners, on site or in the home
For over 130 years, Fayers has been a trusted and respected name in the plumbing and building supplies industry. As a family-owned business, we pride ourselves on our commitment to providing exceptional customer service, quality products, and expert advice. With four convenient locations across London and Hertfordshire, we are well-equipped to serve a wide range of customers, from individual homeowners to large-scale commercial and construction projects.
Our Services
At Fayers, we offer a broad range of services designed to meet the unique needs of our customers. Whether you're planning a renovation, building a new home, or simply need some expert advice, we're here to help. Our services include:
- Quotations and Estimating Services: Our experienced team can provide detailed estimates for your project, helping you to plan and budget with confidence.
- Trade Counters and Showrooms: Visit one of our four locations to browse our extensive range of products and get expert advice from our knowledgeable staff.
- Products: We stock an impressive selection of plumbing, heating, sanitaryware, and building products from leading manufacturers.
Our Sectors
At Fayers, we have extensive experience working with a wide range of sectors, including:
- Residential: From home renovations to new builds, we serve individual homeowners and homeowners' associations.
- Commercial: Whether you're a small business or a large-scale commercial developer, we can provide the products and expertise you need.
- Healthcare: Our products and services support the needs of hospitals, dental practices, and other healthcare facilities.
- Education: We supply products and materials to schools, universities, and other educational institutions.
Our Projects
We've been fortunate enough to work on some of the most exciting and challenging projects in the industry. From iconic office buildings to state-of-the-art hospitals, our expertise and products have helped to bring these projects to life. Take a look at some of our notable projects:
- Maiden Lane - Kings Cross Residential Development
- New Providence Tower - Canary Wharf Residential Development
- Devonshire Square - London Mixed-Use Development
Why Choose Fayers?
At Fayers, we pride ourselves on our:
- Expertise: Our team has many years of combined experience in the plumbing and building supplies industry.
- Product Range: We stock a vast selection of products from leading manufacturers.
- Customer Service: Our staff are dedicated to providing exceptional customer service and expert advice.
At Fayers, we're committed to delivering exceptional products and services that exceed our customers' expectations. We look forward to serving you.
Customer Service and Products
The reviews reveal a mixed bag of experiences when it comes to customer service and products offered by Fayers. Some customers have praised the staff for being knowledgeable, friendly, and going above and beyond to provide excellent service. For instance, David Holloway and Deanna Hall highlighted the helpfulness of the staff in finding the right products and providing guidance.
On the other hand, several customers have expressed dissatisfaction with the service they received. Gurjit Singh accused the staff of stealing, while Stuart Warner described the staff as miserable and unfriendly. Paul Holmes and Josh Holmes were disappointed with the availability of certain products, with Paul Holmes also finding the prices too high.
Product Availability and Prices
Product availability seems to be an issue for some customers, with Paul Holmes and Josh Holmes experiencing stock shortages. Josh Holmes also found the prices to be excessive. However, Aurelian Stanica and Joe Lonsdale were satisfied with the quality and prices of the products.
Overall Experience
Overall, the reviews suggest that some customers have had positive experiences with Fayers, enjoying the helpful staff and high-quality products. However, others have been disappointed with the service and product availability. It appears that there may be inconsistencies in the level of service and product availability across different branches.
