Getting it right first time, every time, because we care.
With over 20 years of experience, Wilson Plumbing and Heating is a well-established business based in Shropshire, specialising in the design, supply, and installation of renewable heating solutions, as well as commercial and domestic plumbing and heating, gas service, and installation. Our team of experienced staff has worked on numerous projects, including national companies, self-builds, refurbishments, and local builders, providing design and installation packages for a range of warm water underfloor heating systems, ground source, and air source heat pumps, as well as solar thermal collectors.
Renewable Heating Solutions
We have been supplying and installing renewable energy solutions for the past 5 years, including ground and air source systems, biomass boilers, and solar thermal collectors. We work closely with product manufacturers to ensure that the correct design and specification are provided. Our team of experienced staff has the expertise to design and install systems that are tailored to the individual needs of each customer.
Underfloor Heating
We have been supplying and installing underfloor heating for over 10 years, with extensive experience in designing and installing systems as well as providing aftercare service, maintenance, and diagnostics. We have recently completed the underfloor installation at our third care home facility in the West Midlands and have also completed the installation of two biomass boiler systems integrated with solar and underfloor heating.
Our Services
Wilson Plumbing and Heating offers a full range of plumbing and central heating services, including:
- Central Heating Breakdown Repair
- Burst Pipe Repairs
- Gas Repairs
- Gas Installation
- Boiler Breakdowns
- Bathroom/Kitchen Design
- Bathroom/Kitchen Installation
- Tiling
Our Expertise
We have extensive experience working on numerous projects, including national companies, self-builds, refurbishments, and local builders, providing design and installation packages for a range of warm water underfloor heating systems, ground source, and air source heat pumps, as well as solar thermal collectors.
Heat Pumps
Heat pumps are effective solutions to heating and cooling applications for all types of buildings, domestic, commercial, and retail premises, including hotels and residential complexes. They are capable of highly cost-efficient energy applications because they tap into a limitless supply of clean, pollution-free heat. We have experience designing and installing heat pump systems, including ground source heat pumps, which work by using heat stored in the ground from the sun's solar radiation to supply all of the energy required for a home's heating and hot water system.
Our Expertise in Heat Pumps
We have experience designing and installing heat pump systems, including ground source heat pumps, which work by using heat stored in the ground from the sun's solar radiation to supply all of the energy required for a home's heating and hot water system. The top 15 meters of the Earth's surface maintains a relatively constant temperature of approximately 12 degrees Centigrade. This energy can be used to heat buildings indirectly. Pipe is buried in the ground, either in a borehole or a horizontal trench.
Overall Experience
The reviews suggest that Wilson Plumbing & Heating has received mixed feedback from their customers. While some customers have had positive experiences, others have been left disappointed and frustrated.
Positive Aspects
Quality of Work
Some customers have praised the company for their excellent work, particularly in terms of heating system installation and maintenance. The installers have been described as polite and knowledgeable, and the finished work product has been commended.
Helpful Staff
Individual staff members, such as Gareth, have been mentioned as being helpful and professional in their consultations and advice.
Negative Aspects
Poor Communication
Several customers have expressed frustration with the company's communication, citing examples of unreturned phone calls, delayed or non-existent quotes, and last-minute cancellations of booked services.
Lack of Transparency
Some customers have felt misled or uninformed about the company's focus on commercial work, leading to a waste of time and effort on their part.
Unreliability
Reviews have mentioned issues with the company's reliability, including a boiler that wouldn't turn off and a failure to provide a quote for a large job.
