MJ Plumbing & Heating's Story
At MJ Plumbing & Heating, we take great pride in being a reputable and reliable plumbing and heating services provider in Cardiff, The Vale of Glamorgan, and surrounding areas. Founded in 2007 by Michael Lewis, our company is built on a foundation of providing seamless, professional domestic and commercial plumbing and heating services to our clients. Headquartered in Radyr, Cardiff, we have established a renowned reputation for delivering exceptional customer care and high-quality workmanship.
Our Approach
As a small local business, we take immense pride in being chosen by a significant proportion of our clients through word-of-mouth referrals. Our success can be attributed to our unwavering commitment to providing outstanding customer service, coupled with attention to detail and a relentless pursuit of excellence in our work.
Expertise and Qualifications
Our team of skilled tradesmen are fully qualified, Gas Safe registered, and highly experienced in all aspects of domestic and commercial heating and plumbing services. With over a decade of experience in the industry, we have built an extensive client base, catering to both private and commercial clients. We are proud to offer a comprehensive range of plumbing and heating services, all of which meet the highest Gas Safe standards, with certificates issued upon completion of any work.
Services
At MJ Plumbing & Heating, we offer a wide range of plumbing and heating services, including:
- General plumbing work
- Megaflo HE unvented hot water cylinders
- Full central heating
- Under-floor heating
- Wet room design and construction
- Bathroom design and construction
- Power showers, body sprays, and multi-jet installations
- Radiator installation
- Boiler installation
- Eco-friendly heating alternatives and rainwater harvesting systems
What Sets Us Apart
Our commitment to delivering exceptional customer service, combined with our expertise and qualifications, sets us apart from other plumbing and heating services in the region. We believe that our dedication to providing the highest-quality workmanship, coupled with our strong focus on customer care, is the key to our success.
What Our Clients Say
Some of our satisfied clients have shared their testimonials with us, expressing their gratitude for our services and the exceptional level of workmanship they experienced.
"Just a note to thank you and your team for the incredibly professional job you did moving and replacing our boiler. We are really happy with the results and wanted to express how impressed we were with how quickly and efficiently you all got the job done!" - Liam & Rebecca (02.2010)
"A massive thank you to you and your team for doing such an amazing job - our house is so much better than we can ever have imagined. Thanks for all your hard work, patience, and great ideas! We would definitely recommend you." - Matt, Clare & Olly (06.2011)
Reliability and Trust Issues
The reviews highlight concerns about the company's reliability and trustworthiness. Two reviewers, Mrs. Browns and Ghostface K., experienced issues with the company's ability to keep their appointments and fulfill their promises. Mrs. Browns was charged a call-out fee of 42 and was told they couldn't help with a leaking tap, only to be left with a still-leaking tap and an additional bill of 176. Ghostface K. was left waiting for hours, receiving repeated assurances that the plumber would arrive, only to be left without a functional bath or shower.
Professionalism and Service Quality
On the other hand, Samuel Mason's review praises the company's professionalism and standards of work. They were impressed with the minimal mess and upheaval during the bathroom replacement and boiler installation.
Cost and Value for Money
Mrs. Browns' review also raises concerns about the cost and value for money. She was left with a significant out-of-pocket expense of nearly 220, with the issue still unresolved.
Be the first to review MJPlumbing & Heating.
Write a Review
