Quick Service. Quality Work. Friendly support.
At PlumbTek, we are a local family-run business with over 20 years of experience in plumbing, heating, and electrical work. We are proud of our reputation for providing a reliable and efficient service to our customers. Our team of qualified engineers are employed directly by us, and we never sub-contract our work to third parties.
As a business, we are committed to delivering a high-quality service to all of our customers, whether they are residential or commercial. Our team of experts is dedicated to providing you with a professional and courteous service, from the initial consultation to the completion of the work. We understand the importance of reliability, efficiency, and honesty in our work. That's why we guarantee that our work will meet the highest standards.
Our Services
At PlumbTek, we provide a wide range of services to meet your plumbing, heating, and electrical needs. From emergency call-outs to planned maintenance, we have the expertise and experience to ensure that your systems are running smoothly and efficiently. Our services include but are not limited to:
- Plumbing: leaks, pipe work, toilet installation, and bathroom suites
- Heating: boiler servicing, boiler repair, and replacement
- Electrical: rewires, fault diagnosis, and repair
- Drainage: CCTV surveys, jetting, and blockage clearance
What Sets Us Apart
At PlumbTek, we believe that a personal and professional approach is essential in building trust with our customers. Our team is committed to providing an exceptional service, every time. We strive to deliver a fast and efficient service, without compromising on quality. Our commitment to excellence has earned us an excellent reputation in the industry.
Why Choose PlumbTek?
There are many reasons why you should choose PlumbTek for your plumbing, heating, and electrical needs. Here are just a few:
- Expertise: Our team of qualified engineers has many years of experience in the industry.
- Personal Service: We understand the importance of a personal and professional approach. Our team is dedicated to providing you with a service that is tailored to your needs.
- Reliable: We are committed to delivering a reliable service, every time.
- Affordability: We offer competitive pricing without compromising on quality.
- Local: We are a local business with a strong reputation in the community.
Customer Satisfaction
The reviews for Plumbtek are largely negative, with many customers expressing dissatisfaction with the service they received. Customers have reported being given quotes and promised attendance on specific dates, only to be left waiting for hours or even days without a call or visit. Fixing issues identified by customers has also been a problem, with many customers complaining that their issues were not fully resolved.
Fixed Issues Incorrectly
Some customers have reported that the issues they were experiencing were not properly fixed, with some customers even having to call multiple times to get the issue resolved. This lack of attention to detail and commitment to resolving customer issues has been a major source of frustration for many customers.
Poor Communication
Bad communication has been a major problem for Plumbtek, with many customers feeling ignored or left in the dark about the status of their repair work. This lack of communication has led to frustration and anger among customers, who feel that their time is being wasted.
Positive Experiences
Despite the largely negative reviews, there have been a few positive experiences reported. Two customers have reported receiving good service from Plumbtek, with one customer praising the helpful and professional service of Shane, and another customer reporting that their boiler was quickly fixed by Craig.
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