Flexible Solutions For All Your Plumbing & Heating Problems
Dedication to Quality & Customer Service
Welcome to OnTap Plumbing & Heating, your reliable local plumbers and heating engineers serving the Bath area and beyond. Since 2009, we've been committed to delivering quality, efficient solutions for all your plumbing and heating needs. We take pride in our professional approach, attention to detail, and high standards of workmanship.
Our Expertise
Our experienced team is fully qualified and Gas Safe registered, equipped to handle a diverse range of services, including:
General Plumbing
- Leak detection and repair
- Tap and fixture installation & repair
- Drain unblocking
- Water heater installation and repair
- General plumbing maintenance
Heating & Ventilation
- Boiler installation, repair, and servicing
- Central heating system design and installation
- Underfloor heating installation
- Air flow and ventilation assessments
- Comprehensive boiler safety checks
Additional Services
- Landlord Gas Safety Certificate issuance
- New bathroom installations
- Shower fitting and repair
A Personal Approach
We understand that every customer is different, so we take the time to listen to your concerns and provide tailored solutions. Our team will work with you to understand your needs, budget, and time constraints, and offer transparent and affordable options.
Quality & Values
Our values are rooted in:
- Integrity: We operate with transparency and honesty, always adhering to industry regulations and safety standards.
- Excellence: We strive to deliver exceptional workmanship and client satisfaction on every project.
- Responsiveness: We prioritize prompt communication, efficient scheduling, and on-time arrival.
- Professionalism: Our team is courteous, tidy, and respectful of your home.
Get in touch today to experience the OnTap difference for yourself. We look forward to helping you keep your home comfortable and your water flowing!
Quality of Work
The quality of work provided by the plumber has received mixed reviews. While some reviewers, such as Chris Thick, have praised the quality of work, others have reported issues with faulty devices and lack of communication.
Reliability and Communication
Some reviewers have reported positive experiences with the plumber's reliability and communication. For example, Tommy Andrew James Stanton-Cole and Sohila Mostofi have praised the plumber's prompt response to emergency situations and ability to find solutions to complex problems. However, others, such as Laurent R., have reported negative experiences with the plumber failing to turn up for agreed-upon work and not responding to communication attempts.
Customer Service
The plumber's customer service has also received mixed reviews. While some reviewers, such as Janine Tozer, have reported excellent service and reasonable prices, others have reported poor customer service and a lack of accountability when things go wrong.
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