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Hassle-free installations and service you can depend on

Gas Mark 1 is a renowned family-run business based in Watford, established in 1993. We have built a reputation as one of the leading providers of domestic heating and plumbing services in the local area. Our team of expert engineers and specialists provide top-notch installations, maintenance, and repairs for boilers, central heating systems, fireplaces, kitchens, bathrooms, and bedrooms. We pride ourselves on our commitment to quality, value for money, and exceptional customer service.

Our Services

We offer a comprehensive range of services to cater to all your heating and plumbing needs. Our experienced engineers are Gas Safe registered and dedicated to providing hassle-free installations, maintenance, and repairs. Our services include:

  • Boiler installations and replacements
  • Central heating system installations and upgrades
  • Fireplace designs, supply, and installations
  • Kitchen and bedroom installations
  • Bathroom installations and renovations
  • Plumbing maintenance, repairs, and installations
  • Heating system servicing and landlord certificates
  • Breakdown and repair services for boilers, central heating systems, and fires

Why Choose Us?

At Gas Mark 1, we take pride in our reputation for excellence and customer satisfaction. Our team of experts is dedicated to providing personalized services that meet your specific needs and preferences. We use only high-quality materials and equipment, ensuring that our installations are durable, efficient, and safe. Our commitment to quality, value, and customer service has earned us a loyal customer base and a reputation as one of the leading providers of heating and plumbing services in the local area.

Our Values

At Gas Mark 1, we value our customers and strive to build long-term relationships based on trust, reliability, and mutual respect. We believe in providing exceptional customer service, quality workmanship, and value for money. Our goal is to exceed your expectations and make your experience with us a positive and memorable one.

Reviews
Positive: The company's professionalism, excellent service, and commitment to quality work are highly praised by its satisfied customers.
Negative: The company's pricing and customer service were criticized by two customers, with one reporting a disappointing experience with a boiler installation and the other detailing unfair exploitation of her mother.

Professionalism and Satisfaction

Reviews from satisfied customers praise Gas Mark 1 for their professionalism and excellent service. Chris Miller, Judy Wilkin, Paul Humphrey, Al Jeffrey, Colin Mayo, Greg Maskill, and Patricia Wheeler all highlight the company's commitment to quality work, helpful staff, and attention to detail. They report that the engineers are courteous, tidy, and respectful of their property, and that the company's response to problems is prompt and efficient. The customers often mention their personal relationships with the engineers, who they describe as being like a "family."

Lessons Learned

In contrast, Rachie A. and Helen Giles share less flattering experiences. Rachie A. details how the company took advantage of her mother, charging an excessive "call out charge" and overpriced quote. Similarly, Helen Giles reports a disappointing experience with the company's boiler installation, citing a faulty diagnosis and overcharging. Her negative encounter with the office staff added to her frustration.

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