Trustworthy, Reliable, and Friendly Plumbing Services
Steve the Plumber is a self-employed plumber established in 2009, providing a personal and friendly service to the residents of South Cambridge and the surrounding areas, including Cherry Hinton, Great Shelford, Little Shelford, Pampisford, Stapleford, Sawston, and Whittlesford.
Our Services
As a skilled and experienced plumber, I specialize in a range of services, including small repairs, central heating, toilets, baths, and showers. Whether you have a leaky tap, a faulty toilet, or need a new bathroom installation, I am dedicated to providing high-quality workmanship and clear explanations of the work I do. I take pride in my ability to offer a personalized service, taking the time to understand your specific needs and requirements.
Small Repairs and Maintenance
From changing washers to fixing leaky taps, I carry a wide range of common plumbing kit in my van, allowing me to complete many jobs in just one appointment. Whether you need an outside tap installed or a toilet repaired, I am here to help.
Central Heating and Hot Water Systems
I am experienced in installing, maintaining, and repairing central heating and hot water systems, including radiators, waste pipes, and blocked drains. Please note that I am not Gas Safe registered, and therefore, I do not service boilers.
Toilets and Bathroom Installations
Toilets are an essential part of any home, but they can sometimes malfunction. I can fix leaky toilets, toilets that won't flush, or toilets that take a long time to refill. Additionally, I offer bathroom installation services, including the removal of old suites and disposal of waste materials.
No Call-Out Charges
At Steve the Plumber, I believe in transparency and fairness. I only charge for the work I complete, and I never charge call-out fees. You only pay for the work you need, and I guarantee your satisfaction with my services.
Availability and Contact
Unfortunately, due to family commitments, I am unable to work weekends, evenings, or provide emergency services. However, I am available during the week and can respond quickly to your queries, depending on my current workload. To get in touch, please email me at steve_the_plumber@me.com or call 07803 922 517.
Customer Experience
Generally, the customers who have used the services of Steve the plumber have had varying experiences. Some have been thoroughly satisfied with his work, while others have been left feeling disappointed and frustrated.
Communication Issues
One customer, Roger Carder, had a particularly poor experience. He mentions that Steve did not respond to phone calls or messages, leaving him feeling like he wasted his time. This issue highlights the importance of effective communication in customer service.
Positive Feedback
On the other hand, John Cartwright and Ian Williamson had excellent experiences with Steve. They both praise his friendly and helpful service, with John mentioning that Steve fixed a leak in the bathroom and plugged in a washing machine. Ian appreciates the prompt and friendly service at a reasonable price.
Reliability and Trustworthiness
Karen Watters also has a positive experience with Steve. She has used his services on multiple occasions and finds him to be reliable and trustworthy. She mentions that he always shows up on time, does a good job, and charges reasonable rates.
Conclusion
It seems that Steve's plumbing services have varying results, with some customers having excellent experiences while others are left feeling disappointed. While communication issues can be a major drawback, the positive feedback from customers like John, Ian, and Karen suggests that Steve has the potential to provide excellent service to those he connects with effectively.
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