Reliable Heating Solutions for Your Home
At Poynton Plumbers & Gas Safe Engineers, we're proud to be a local family firm, based in Poynton, with nearly 60 years of combined experience in the Plumbing & Heating industry. Our range of services includes Boiler and Heating Installations, General Plumbing Maintenance & Repairs (including Small Jobs), and Gas Appliance Servicing, alongside Bathroom, En-Suite, and Shower Re-Furbishments.
Our Mission
Our mission is to provide high-quality, reliable, and honest services to our customers in Poynton and the surrounding villages of Bramhall, Wilmslow, Adlington, Bollington, Prestbury, Marple, and Romiley, plus the Fiveways area of Hazel Grove. We pride ourselves on our attention to detail, craftsmanship, and quality workmanship. Customer satisfaction is of great importance to us, and we strive to ensure that our customers are delighted with our services, recommending us to their friends and family.
Our Team
Our team consists of experienced professionals who are passionate about providing exceptional service to our customers. Jon Kitchen, the owner, has lived and worked in Poynton most of his life and has nearly 60 years of combined experience in the Plumbing & Heating industry. David Lock, another local boy, has been with the firm since 2004 and has developed a strong reputation for his mild and considerate manner. Our partnership, including Jon's wife Susan, is committed to further enhancing our plumbing & heating business and the services offered to Local Customers.
What We Do
We offer a wide range of services, including:
- Gas Safe Registered: Landlord's CP12 Certificates, Gas Safety Checks, Meters & Pipework, Boiler Servicing, Gas Fire Servicing, Cookers & Hobs Fitted, Gas Appliances Serviced, Leaks Located & Fixed
- New Installations: Heating Systems, New Boilers, Bathroom Remodelling, Shower Room Conversions, En-Suite Re-Fits, Downstairs Loos, Underfloor Heating, Wall and Floor Tiling
- Heating Maintenance: Sludge or Air in the System?, Power Flushing, Faulty Pumps Replaced, New Radiators Fitted, TRV Radiator Thermostats, Heating Timers & Controls, Smartphone Thermostats, Valves & Controls Specialists
- Remedial Works: New Sinks, Kitchen Mixer Taps, Waste Pipework & Traps, Sinks Unblocked, Waste Disposal Units, Washing Machines Fitted, Dishwashers Installed, Outside Taps
- Showers: Faulty / Dripping Showers, Temperature Problems, Thermostatic Mixer Shower, Power Showers, Bath Shower Mixers, Power Shower Pumps, Electric Showers, Shower Screens & Cubicles
- Plumbing Works: Toilet Won't Flush?, Syphons Renewed, Faulty Ballcocks Replaced, Noisy Toilet Cisterns Fixed, Faulty Flush Valves Sorted, Baths Seals Re-Siliconed, Shower Tray Leaks Resolved, Insurance Works
- Water Heating: Multipoint Water Heaters, Faulty Header Tanks, Mains Pressure Hot Water, Stainless Steel Cylinders, Unvented Mains Pressure, Leaking Hot Water Tanks, Corroded Copper Cylinders, Immersion Heater Faults
- Small Plumbing Jobs: Dripping Taps, Running Overflows, Faulty Stop Taps, Leaking Sink Wastes, Washing Machine Taps, Heated Towel Radiators, Leaking Valves, Bursts & Leaking Pipes
Disappointing Experience
Despite initial professionalism, John failed to follow through on commitments, leaving Ginette Oliver without a resolution to her plumbing issue. This disappointing experience led her to not recommend the company.
Exceptional Service
The majority of reviewers had exceptional experiences with the company. They praised the team's friendliness, reliability, and attention to detail. Louise Lane, Sue Nowell, Edward Whitwam, Glyn, Liz Blaydon, Ric Bardsley, and Juliet Rees all gave high ratings, citing excellent service and satisfaction with the work completed.
Range of Services
The company offers a range of services, including finding and repairing leaks, repairing and installing faucets, showerheads, and toilets, as well as repairing pipes and water heaters. They also provide gas services and have expertise in bathroom renovations.
Communication and Reliability
Reviewers praised the team's ability to communicate effectively, keeping them informed throughout the process. They were also reliable, with some mentioning same-day responses and repairs.
Recommendations
Ginette Oliver would not recommend the company, while the other reviewers would highly recommend them for any plumbing, bathroom, or gas work.
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