Old fashioned values, modern plumbing concepts. You Are Here: Home
At J W Domestics, we are a family-run business with a combined plumbing experience of over 50 years. Our father-son team, Jan and Matt, take pride in providing exceptional service to our customers in Medway and Swale. We are dedicated to delivering high-quality workmanship, exceptional customer service, and transparent pricing.
Our Company Ethos
Our company ethos is built upon three simple principles: do it, do it well, and do it at a fair price. We believe that our customers deserve the highest level of service, expertise, and professionalism. We take the time to understand our customers' needs, provide clear explanations, and ensure that the job is done to their satisfaction.
Our Services
Our plumbing services cover a wide range of areas, including:
Repairs
We offer 24/7 repair services, including emergency repairs, to ensure that your plumbing issues are resolved quickly and efficiently. Our skilled plumbers are equipped to handle any repair job, from leaky taps to boiler repairs.
Boilers
We are Gas Safe registered and experienced in boiler installation, repair, and maintenance. Whether you need a new boiler installed or your existing one repaired, we have the expertise and expertise to get the job done.
Central Heating
Our team is qualified to diagnose and repair issues with your central heating system, ensuring that your home stays warm and cozy during the colder months.
Bathrooms
We offer installation and repair services for bathrooms, including tiling, fitting, and plumbing.
Why Choose Us?
At J W Domestics, we pride ourselves on our:
Prompt Service
We understand that plumbing emergencies can happen at any time, which is why we offer 24/7 service, 7 days a week.
Experienced Plumbers
Our plumbers are licensed and experienced, ensuring that the job is done correctly the first time.
Quality Workmanship
We take pride in our work and strive for excellence in every repair we undertake.
Transparent Pricing
We believe in transparency and honesty. Before we begin any repair work, we'll provide you with a detailed estimate, so you know exactly what to expect.
Our Service Area
We have completed projects for clients in Kent, Sittingbourne, Sheppey, Swale, Medway, Rochester, Chatham, Gillingham, Rainham, and Strood.
Get in Touch
To learn more about our services or to schedule an appointment, please contact us:
Email: click here to email
Phone: 01795 410782, 07732 118175, 07749 652011
Contact Form
Fill in the form below to get in touch with us.
Service Quality
The majority of the reviews highlight the excellent service provided by JW Domestics, particularly in terms of professionalism, punctuality, quality, and responsiveness. Jan and Matt have received praise for their polite, friendly, and customer-focused approach, with several reviewers mentioning that they would highly recommend the company. The installing of bathrooms, boilers, and heating systems has been done to an excellent standard, with attention to detail and a focus on customer satisfaction.
Responsiveness
However, some reviewers have experienced issues with responsiveness. Two reviewers, Daph O'Dill and Robert Marchand, mentioned that Jan did not respond to their calls or messages after initial contact, leading to frustration and disappointment. This lack of follow-up can impact the overall experience and satisfaction of customers.
Professionalism
While most reviewers praised Jan's professionalism, Robert Marchand's review highlights a critical issue with professionalism. He felt that Jan badly let him down by failing to turn up for an agreed appointment and not responding to subsequent calls or messages. This lack of professionalism can negatively impact the reputation of the company.
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